Supervising Program Technician Series

California State Personnel Board Specification

Series established March 1, 1996

Scope

This series specification describes three levels of classes that supervise employees whose work involves the completion and/or review in the processing of technical documents or the giving of technical information regarding a special and technical departmental program to employees and/or the general public.

Definition of Series

Employees in this series are required to have a thorough and detailed knowledge of the appropriate laws, rules, and regulations pertaining to their departmental program.

Not all users of this series specification will have the potential (nor is it intended) to use all the levels within this series specification. Each department will use only the class(es) that appropriately describe the type and level of work performed and the duties and responsibilities assigned to positions that are comparable to the appropriate level(s) described in this series specification.

Factors Affecting Position Allocation

Variety, complexity and difficulty of work, supervision received, supervisory responsibilities; type and frequency of contacts with other units, sections, agencies, and the public; the degree of independence and judgment required in making determinations and the consequences of erroneous determination serve as the major differentiating factors between classes. Additional considerations that enter into determination of allocations include such things as the experience and knowledge necessary to perform the work.

Definition of Levels

Supervising Program Technician I

This is the first supervisory level for the series. Under general supervision, incumbents train new employees; plan, organize, and direct the work of a small unit comprised mainly of Program Technicians; and personally perform the most complex work.

Supervising Program Technician II

This is the second supervisory level in this series. Under general direction, incumbents train new employees; plan, organize, and direct the work of a small unit comprised mainly of Program Technicians II and may include lower level Program Technicians; and personally perform the most complex work.

Supervising Program Technician III

This is the full supervisory level in this series. Incumbents are responsible for planning, organizing, and directing a large unit of Program Technicians and may also supervise lower-level Supervising Program Technicians.

Minimum Qualifications

Supervising Program Technician I

Either I

In the California state service, 18 months of experience performing duties equivalent in level of responsibility to the class of Program Technician.

Or II

Two years of experience in a governmental or private agency performing duties with program responsibility equivalent in level to those of the departmental program in the State of California for which the examination is being administered. (Experience applied toward this requirement must include at least 18 months in a position equivalent in level of responsibility to the California state civil service class of Program Technician II.)

Supervising Program Technician II

Either I

In the California state service: (a) one year of experience performing duties equivalent in level of responsibility to the class of Program Technician II or Supervising Program Technician I; or (b) two years of experience performing duties equivalent in level of responsibility to the class of Program Technician.

Or II

Three years of experience in a governmental or private agency performing duties with program responsibility equivalent in level to those of the departmental program in the State of California for which the examination is being administered. (Experience applied toward this requirement must include at least 18 months in a position equivalent in level of responsibility to the California state civil service class of Supervising Program Technician I.)

Supervising Program Technician III

Either I

In the California state service, either: (a) one year of experience performing duties equivalent in level of responsibility to the class of Supervising Program Technician II or Program Technician III; or (b) two years of experience performing duties equivalent in level of responsibility to the class of Program Technician II or Supervising Program Technician I.

Or II

Four years of experience in a governmental or private agency performing duties with program responsibilities equivalent in level to those of the departmental program in the State of California for which the examination is being administered. (Experience applied toward this requirement must include at least one year in a position equivalent in level of responsibility to the California state civil service class of Supervising Program Technician II.)

Knowledge and Abilities

All Levels:

Knowledge of: Principles of effective supervision; supervisory responsibilities under the Ralph C. Dills Act; a supervisor's role in promoting equal opportunity in hiring, development, and promotion of employees and for maintaining a work environment which is free of discrimination and harassment; appropriate laws, rules, regulations, and policies of the State of California governing the departmental program area(s) for which the examination is being administered.

Ability to: Plan, organize, direct, and evaluate the work of employees; assess the training needs of employees; develop staff; understand and fulfill supervisory responsibilities under the Ralph C. Dills Act; effectively promote equal opportunity in employment and maintain a work environment which is free of discrimination and harassment; apply appropriate laws, rules, regulations, and policies of the State of California governing the departmental program area(s) for which the examination is being administered.

Class History