Registration and Troubleshooting

CalHR Training Registration

Before attending or taking any CalHR training or using any training materials your supervisor must approve the use of work time. In general, the course content must relate to your job duties or career development. Review your department's training policy or contact your department's Training Officer for more information.

CalLearns

It's finally here! We are excited to announce that the much-anticipated wait is over and CalLearns is now live! This new system integrates technology to enhance your learning experience. This Learning Management System will change how employees find classes and register for them, and how the classes are approved.

Some great new features of CalLearns are:

· Completion certificates for classes will be held in CalLearns and you can obtain your certificate any time after you complete a self-paced or instructor-led class.

· Via CalLearns, you can now cancel your own instructor-led classes if they are at least 5 business days out. You no longer need to email our inbox.

· We will now have waitlists for all classes. Your registration must be approved in order to be placed on this list. If a spot becomes available at least 5 business days before a class, you will automatically be registered and a confirmation email will be sent to you.

· Confirmation emails will include a calendar event attachment, automatically adding the class to your Outlook calendar.

Please visit our CalLearns Homepage to find information, support and training tools. Once you are comfortable with the resources provided, you can begin your CalLearns journey hosted on a geniussis.com website. You can access CalLearns on our homepage or by visiting this link: Access CalLearns

Webinars

When you register for a webinar, you get the opportunity to participate in live training without leaving your desk.

https://calhr.geniussis.com/PublicWelcome.aspx

Before you Register

Terms and conditions - You agree to these terms and conditions when you register.
WebEx compatibility test - You must be able to use WebEx to attend a webinar.

Using WebEx

Speakers or headphones - Your computer must have working headphones or speakers.
WebEx software - You may need help from your IT help desk to install WebEx software.
Network firewall - Your department's network firewall must allow WebEx to pass through.
Contact WebEx - Your IT department may want to contact WebEx Support

Troubleshooting

Attending CalHR webinars (PDF) | Plain Text (RTF)

Frequently Asked Questions

Why can't I hear sound?	Why can't I hear sound?	<p><strong>Speakers or headphones</strong> - Ensure you have speakers or headphones connected to your computer, and that they work properly.</p><p><strong>Join the Integrated Voice Conference</strong> - At the beginning of the webinar, the host will start this service, and everyone who is already logged in, as well as eveyrone who logs in after that point, will receive a prompt to join the Integrated Voice Conference. If you do not join the Integrated Voice Conference when prompted, you can do so during the webinar. The option appears in a dropdown menu at the top of the WebEx screen.</p>
How do I ask questions or make a comment?	How do I ask questions or make a comment?	Use the Chat panel during the webinar to type your question or comment. Send your message to the Host. You will not use a microphone to speak to the presenters, and there is no conference line for you to call in.
When will I receive my webinar link and password?	When will I receive my webinar link and password?	<p>CalHR sends the webinar link and password to registered participants four calendar days before the webinar.</p>
How can I make sure WebEx will work on my computer?	How can I make sure WebEx will work on my computer?	<p>Before the webinar, run the <a href="https://www.webex.com/test-meeting.html">WebEx compatibility test</a>.</p>

Billing Information

State Department Employees:

Direct pay

You agree to us initiating a transaction request to the State Controller's office, allowing for transfer of funds from your agency to CalHR. We will need appropriation data from you which should be acquired from your accounting department. Invoices will be sent after the training month.

Non-State Department Employees/Departments whose accounting is not done by SCO:

P-Card (CalCard)

Please call (916) 322-9796 to make your P-Card payment. All class fees are due 10 business days prior to the class start date. A P-Card receipt and an invoice, if requested, will be provided via email after making the phone call.

Check

Must be received by CalHR at least 10 business days in advance of class start date with either an attached copy of the training class confirmation email or handwritten employee(s) name, class title, and confirmation # (from email) on the front of the check.

Mail or drop off (M-F, 7:30am-5pm) checks at the following address:
Statewide Training Center
1515 S Street, North Building, Suite 500
Sacramento, California 95811-7258