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IT Helpdesk Non-Traditional Apprenticeship Program

​The IT Helpdesk Non-Traditional Apprenticeship Program provides state employees with the instruction, training and experience necessary to qualify for the Information Technology Associate classification exam. The program is up to two years in duration and is comprised of on-the-job training (OJT) and college instruction. Apprentice’s OJT tasks can include installing, operating and configuring basic network infrastructure, troubleshooting hardware related issues, and helping department employees resolve their computer problems.​

Department Participants

These departments have already experienced the value of participating in this program:

  • CA Correctional Health Care Services  
  • CA Highway Patrol  
  • CA Public Employees' Retirement System  
  • CA State Teachers' Retirement System 
  • Covered California  
  • Department of General Services  
  • Department of Justice  
  • Department of Motor Vehicles  
  • Department of Rehabilitation  
  • Department of Technology  
  • Department of Transportation  
  • Department of Veterans Affairs  
  • Financial Information System for California   
  • Franchise Tax Board

​Check back soon for next cohort.​


Cohort 3 – Jan. 2021 – Jan. 2023

Cohort 2 – Aug. 2019 – Aug. 2021


Cohort 1 -​ Jan. 2019 – Dec. 2020

​​Contact Us

For questions or more information email​.​​​​​

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