Incumbents, under general direction, plan, organize, and coordinate implementation of a health care delivery system in California Department of Corrections and Rehabilitation (CDCR) adult institutions; supervise health care program managers responsible for medical care, nursing care, mental health care, and dental care within the institution for purposes of ensuring the coordinated and effective delivery of quality care by multidisciplinary personnel; may supervise program managers responsible for all administrative services functions within health care; ensure adequate resources are requested to support health care operations; administer a multi-million dollar budget, multiple on-site clinics, and a delivery system that features a full range of medical, mental health, dental, pharmacy and medication management, and specialty care services across multiple levels of care; and perform other related duties.

An incumbent implements a multi-functional health care delivery system within one or more specified institutions; establishes and maintains a quality management program to ensure that health program implementation is consistent with appropriate standards, legal mandates, and strategic plans and standards; ensures that health care staff routinely evaluate health care programs, develops initiatives to improve services, and successfully implements initiatives to improve the quality and cost-effectiveness of services; manages the institutions resource needs and ensures that the health care services delivery system requests adequate clinical staff and administrative support, including procurement, capital outlay, staffing, and information systems support; ensures the coordinated and effective implementation of program policies, standards, and protocols determined necessary; ensures performance expectations are established and met; is responsible for implementing an ongoing program to monitor, evaluate, and improve the timeliness and quality of care; works closely with the institution warden to resolve day-to-day operational issues, as well as larger, systemic issues; acts as a health care liaison for stakeholder groups; serves as the Departments and Receivers principal advisor on the institution-specific application of health care policies and procedures; assists the Department and Receiver in determining health care priorities, plans, policies, and programs; identifies related resources needs; participates in statewide training programs and ensures staff participation; has regular and substantial contact with inmates, including private meetings with inmates; is responsible for maintaining the safety of persons and property; maintains order and supervises the conduct of inmates; maintains security in working areas and with regard to medication and work materials; inspects premises for contraband, such as weapons or illegal drugs; observes and intervenes in inmate behavior that may signal disruptive or assaultive behavior; and takes steps to defuse potentially volatile situations.

Experience: Three years of progressively responsible executive level experience in health care administration or medical management, which must have included at least two years with responsibility for supervision of a broad variety of clinical, administrative, management, and clinical support services in a setting comparable to those found within a large hospital, health maintenance organization, or other health care system. and

 

Education: Possession of a Masters Degree in Public Health, Health Administration, Medical Management, Health Planning, Public Administration, or a closely related health professional or business management field.

Experience: Five years of progressively responsible executive level experience in health care administration or medical management which must have included at least three years with responsibility for supervision of a broad variety of clinical, administrative, management, and clinical support services in a setting comparable to those found within a large hospital, health maintenance organization, or other health care system. and

 

Education: Possession of a Bachelors Degree in health services administration or a related field.

Knowledge of: Issues and problems involved in managing the administrative, fiscal, and clinical services of a large and complex multidisciplinary health care delivery system; principles of personnel management and supervision of a multi-disciplinary workforce; principles, practices, and trends of organization and management as they relate to an institution health care setting; laws, rules, regulations, and standards pertaining to health care administration in a correctional setting; fiscal management practices; principles, practices, and trends of organizational leadership; cost and data management systems associated with patient care and evaluation of health care delivery systems; uses and application of information technology; current trends and developments in the field of health care administration; basic principles of emergency and disaster preparedness planning; and a managers responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment.

 

Ability to: Communicate effectively; plan, organize, direct, and evaluate health care and administrative services to meet treatment needs within an institution setting; establish and maintain cooperative working relationships with those contacted in the course of the work; evaluate information and make recommendations based upon data from management or automated systems; create and develop collaborative teams; analyze data and situations and take appropriate action; execute progressive discipline; motivate staff to accomplish common goals; prepare clear, concise, and comprehensive reports; effectively develop and implement strategies to accomplish program missions; develop staff and assess training and developmental needs; attract and recruit qualified staff; and effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment.

Incumbents must possess the willingness to work in a correctional facility; be empathetic and sympathetic and demonstrate a respectful understanding of patients in a state correctional facility or clinic. Incumbents must possess and maintain sufficient strength, agility, and endurance to perform during physically, mentally, and emotionally stressful situations and emergencies encountered on the job without endangering their own health and well-being or that of fellow employees, forensic clients, inmate-patients, or the public.