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Industrial Relations Representative (9483)

Industrial Relations Representative

California State Personnel Board Specification

  • Schematic Code: W045
  • Class Code: 9483
  • Established: 09/05/1973
  • Revised: 04/28/1977
  • Title Changed: 04/28/1977


Under supervision on a rotational basis, to learn and perform a variety of technical duties of average difficulty relating to the statewide programs of the Divisions of Apprenticeship Standards, Fair Employment Practices, and Labor Standards Enforcement with the Department of Industrial Relations; and to do other related work.

Job Characteristics

The class of Industrial Relations Representative is a recruiting and training class for persons who are interested in entering professional positions in one of the divisions of the Department of Industrial Relations. Incumbents are expected to demonstrate rapid progress in learning the fundamentals of the job and to demonstrate the ability to progress to the full journey level.

Typical Tasks

Under supervision, first on a rotational basis and then on permanent assignment in one of the divisions of the Department of Industrial Relations, assists professional staff in performing the less complex assignments such as investigations or inspections relating to the advancement of apprenticeship and other on-the-job training programs and the promotion of equal opportunity in these programs. Assists in bringing about compliance with Fair Employment and Fair Housing laws; improving intergroup relations in employment and housing; and enforcing State labor laws. Performs selective assignments independently, including those involving direct contact with applicants, claimants, employers, and labor organizations or their representatives. Makes field visits and conducts routine investigations and inspections, analyzes and evaluates evidence and information obtained, and prepares recommendations.

Minimum Qualifications

Either I


Education: Equivalent to graduation from college, preferably with specialization in the social sciences. (Registration as a senior in a recognized institution will admit applicants to the examination, but they must produce evidence of graduation or its equivalent before they can be considered eligible for appointment.)



Experience: Six months of experience performing the duties of a Management Services Technician, Range B, in the California state service. and


Education: Completion of two years of college, or 18 units of college level course work in Industrial/Labor Relations, Economics, Labor Law, Urban Sociology, Business Administration, or related fields. (Candidates who have completed at least six units of these courses may be admitted to the examination but they will not be appointed until they have completed the full requirement.)

Knowledge and Abilities

Knowledge of: Current social and economic developments and trends in California; problems of the culturally and economically disadvantaged; methods of compiling and presenting data; investigating and interviewing techniques and procedures.


Ability to: Objectively interpret and apply rules and regulations; gather and analyze data; communicate effectively; establish and maintain effective relations with individuals and groups in the work setting and within the community; conduct routine investigations and participate effectively in conferences, interviews, and informal hearings.

Special Personal Characteristics

Demonstrated interest in and aptitude for employment relations work and the capacity for professional development; understanding of the needs and problems of workers and minority persons; willingness, as a learner, to do routine and detailed work; impartiality; flexibility; emotional stability; tact; and willingness to travel.

  Updated: 6/3/2012
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