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Under general direction, to plan, organize and direct the activities of the Investigation Bureau, Department of Insurance, and to do other related work.
Plans, organizes and directs the work of the Investigation Bureau; oversees the departmental program involving law enforcement activities arising from alleged violations of the Insurance Code; establishes policy for determining cases on which evidence exists to refer to attorneys for disciplinary proceedings; acts as liaison for investigation needs of other divisions within the Department; and acts as liaison on investigation matters between other consumer groups and the Department.
One year of experience in the California state service performing the duties of a Supervising Insurance Investigator or Supervising Insurance Policy Officer. or
Two years of experience in the California state service performing the duties of Senior Insurance Investigator or a Senior Insurance Policy Officer.
Experience: Five years of progressively responsible investigative experience preferably in the insurance industry, including one year in a supervisory or administrative capacity. (Experience in California state service applied toward this requirement must be at the level of responsibility provided in the promotional pattern.)
Knowledge of: Principles and techniques of personnel management; general insurance principles, practices, procedures and terminology, and general insurance and contract law; the Insurance Code, related statutes and court decisions; techniques of investigative work and skill in performing such work; Department's Affirmative Action Program objectives; a manager's role in the Affirmative Action Program and the processes available to meet affirmative action objectives.
Ability to: Direct and coordinate the work of others; analyze situations accurately and take effective action; prepare reports; conduct conferences and interviews; speak and write effectively; effectively contribute to the Department's affirmative action objectives.