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Coordinator of Volunteer Services (8308)

Coordinator of Volunteer Services

California State Personnel Board Specification

  • Schematic Code: TR10
  • Class Code: 8308
  • Established: 08/05/1955
  • Revised: 05/19/1971
  • Title Changed: --


Under direction to plan, organize and conduct a volunteer services program in a State hospital; and to do other work as required.

Typical Tasks

Plans and develops a hospital-wide volunteer services program and coordinates the program with other hospital activities; conducts surveys to determine hospital needs which can be supplied by volunteer workers; determines qualifications required of volunteer workers for specific types of services; plans and conducts a recruitment and information program designed to interest community residents in providing services either in the hospital or in the community; conducts screening interviews and makes assignments of volunteers on the basis of individual interests, abilities and hospital needs; develops an orientation program designed to acquaint volunteers with the hospital program, and the various types of treatment and the behavioral characteristics of the patients; arranges for in-service training in order to provide volunteer workers with the specific knowledges and skills needed to perform a particular type of service; provides general direction of volunteer workers to supplement day-to-day supervision normally supplied by the department to which the volunteer is assigned; compiles work schedules and keeps records of service rendered; prepares material for use by newspapers and television and radio stations describing hospital and patient activities in connection with the work of volunteers; addresses community groups; prepares narrative and statistical reports and periodically evaluates the volunteer services program.

Minimum Qualifications

Either I

One year of experience in the California State Service performing the duties of an Occupational Therapist, a Music Therapist or a Recreation Therapist.


Experience: Either


1. Six months of experience in directing a volunteer program in a hospital of at least 100 beds; or


2. One year of experience, including the direction of volunteer workers, in a hospital therapy or recreation program; or


3. One year of experience in a community organizational capacity working with individuals, groups or agencies in such fields as public health, welfare, mental hygiene or rehabilitation. This experience must have developed resources and skill in dealing effectively with problems of community organization, public relations, program direction and the determination or interpretation of policies to the extent that there would be reasonable expectation of success in this class. and


Education: Equivalent to graduation from a recognized college with major work in psychology, recreation, occupational therapy, social group work, or in a closely related field.

Knowledges and Abilities

Knowledge of: Group leadership principles and techniques and skill in their application; principles and practices of rehabilitation in relation to mentally ill, mentally retarded, and geriatric patients; nonmedical therapeutic techniques utilized with mentally ill, mentally retarded, and geriatric patients; physical and psychological problems of physically and mentally handicapped persons and of older people; principles of supervision and in-service training; hospital organization and procedures; basic pathology involved in diseases or injuries resulting in physical and mental handicaps.


Ability to: Plan, organize and direct a hospital-wide volunteer program and integrate the services of volunteers with established activities; interpret the hospital program to the community and interpret to the hospital the resources available in the community; establish and maintain cooperative interrelationships with individuals and groups contacted in the course of the work; arouse and sustain the interest of others in work with hospital patients and evaluate the personalities and skills of volunteers in relation to effective service to the hospital; analyze situations accurately and take effective action; speak and write effectively.

Special Personal Characteristics

Sympathetic and objective understanding of the problems of hospitalized persons; tact; patience; emotional stability; pleasing personality and neat personal appearance.


Work Week Group: 4C

  Updated: 8/16/2013
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