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Series established June 11, 1981
This series specification describes three broadly stated Disaster Worker classes used to render assistance for the administration of Federal and State relief and recovery operations during disasters declared by the Director of the Office of Emergency Services.
Appointments made to this class will be for the duration of the particular declared disasters including the relief and recovery phase, which is expected to normally not exceed a two-year period.
Disaster Worker (Various Disasters) Series Specification - Class Titles and Codes
Disaster Worker Clerical Services (Various Disasters) (ABOLISHED 07/06/2017 PER PAY LETTER 17-25)
Disaster Worker Specialty Services (Various Disasters) (Abolished 01/07/2016 per Pay Letter 16-05)
Disaster Worker Staff Services (Various Disasters) (Abolished 01/07/2016 per Pay Letter 16-05)
Duties assigned persons in these classes include, but are not limited to, clerical support, assistance application approval and processing, mail delivery and pick-up service, transportation runs, xeroxing, damage assessment, management of Disaster Assistance Centers, emergency housing and sustenance determinations, public information assistance, liaison with news media, interviewing disaster victims to assess severity of damages or injuries and directing victims to appropriate programs, security, and preparation of various reports.
Incumbents in this class perform a wide variety of clerical duties for disaster-related work, such as typing, xeroxing, telephone answering, messenger service, etc.
Under general direction, incumbents in this class work independently on such things as complex and sensitive assistance cases and issues, structural damage assessments, repair cost estimations, and perform the more difficult work.
Incumbents in this class work independently to provide staff support in the areas of administration, budgeting, business services, contracting, public information, and technical assistance. They may provide guidance, direction, and training to other workers.
One year of clerical experience.
Two years of technical experience processing various assistance case claims, or making structural damage assessments, or appraising home and properties, or repair cost estimations.
One year of experience performing analytical staff duties in a staff services function such as administration, budgeting, personnel, or other related areas.
Knowledge of: Modern office methods, supplies, and equipment.
Ability to: Perform clerical work, including ability to spell correctly, use good English; make arithmetical computations; operate various office machines, including a typewriter; follow directions; evaluate situations accurately and take effective action; and communicate effectively at a level required for successful job performance.
Knowledge of: Appraisal methods, procedures, and terminology involved in appraising homes and properties, applicable laws, rules, regulations, and policies related to area of expertise.
Ability to: Analyze situations accurately and take effective action; reason logically; interpret applicable laws, rules, regulations, and policies in the analysis and development of claims; and prepare reports.
Knowledge of: Principles of public administration management and supportive staff services such as administration, budgeting, personnel, and management analysis.
Ability to: Analyze situations accurately and take effective action; reason logically; develop and evaluate alternatives; analyze data and present information in writing and orally; and prepare effective reports.
Ability and willingness to travel, work nights, weekends, holidays, and extremely long hours.
Experience used to meet minimum qualifications involves disaster-related work.
Disaster Worker (Various Disasters) Series History - Dates Established, Revised, and Title Changed
Disaster Worker Clerical Services (Various Disasters)
Disaster Worker Specialty Services (Various Disasters)
Disaster Worker Staff Services (Various Disasters)
Classes established for each of the following studies:
1. 1991 East Bay Firestorm Effective 4/21/92
2. 1993 Southern California Firestorms Effective 11/16/93
3. 1994 Southern California Northridge Earthquake Effective 1/19/94
4. Winter Storms' 1995 Effective 3/21/95
5. Late December Storms, 1996 Effective 3/4/97