Under the administrative direction of the General Manager to plan, organize and direct the Quality Assurance Program for the Prison Industry Authority at the statewide level; to supervise Quality Assurance Managers, Prison Industries, located in the correctional institutions/facilities; to oversee the development, evaluation and compliance of over 2,000 specifications for the Prison Industry Authority's finished products and raw materials.
Supervises the quality assurance activities performed by the institution Quality Assurance Managers, Prison Industries, who are responsible for several enterprises; develops and maintains a quality assurance manual; monitors and prepares monthly statistical quality control reports for all enterprises; selects staff from other departmental sections/units to serve as an audit team for quarterly audits; sets forth audit criteria; assesses deficiencies and/or discrepancies and implements corrective action as needed; establishes and monitors goals and objectives pertaining to quality assurance; prepares quality assurance performance evaluations for all institution Quality Assurance Managers, Prison Industries, and other subordinate staff; stops production and all shipments of products that do not meet specifications; investigates and settles conflict issues between the Production Managers and Quality Assurance Managers, Prison Industries; makes final decisions regarding specification compliance; maintains communications with customers, marketing, engineering, procurement, manufacturing, quality control, and shipping staff regarding quality assurance issues.
In the California state service, one year of experience performing the duties of a Production Manager II, Prison Industries, supervising two or more Prison Industry Authority enterprises in a correctional facility; or as an administrative specialist in the Prison Industry Authority headquarters.
Experience: In the California state service, two years of experience performing the duties of a Quality Assurance Manager, Prison industries, in charge of managing the entire quality assurance program for all the industrial and agricultural enterprises operating under the jurisdiction of the Prison Industry Authority in a correctional facility.
Five years of experience as a Quality Assurance Director for a large manufacturing operation (40 million in sales or greater) with a product mix to include wood, metal and textile products. and
Education: Equivalent to completion of two years of college (60 semester units). (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)
Knowledge of: Quality assurance concepts, theories and principles relating to manufacturing and agricultural enterprises such as wood, metal, leather, detergents and textile products; shoes, printing and silk screening; sign making, bookbindery, optical products, farms and dairies; and various processes and services such as laundry, micrographics, meat cutting, food processing, automotive repair and reupholstery; government procurement regulations, contract administration, product design, costing, production machinery, special processes, product life cycles and interpretation of engineering data, such as drawings and test reports; prison environments and related security concerns; and the mission of the Prison Industry Authority; and the Department's Affirmative Action Program activities; a manager's role in the Affirmative Action Program and the process available to meet affirmative action objectives; the State Employer-Employee Relations Act (SEERA) and the supervisor's role in employer-employee relations under SEERA.
Ability to: Develop, administer and direct a Quality Assurance Management system for the entire organization; supervise and recruit personnel; speak and write concisely; develop and teach training programs in quality assurance; gain and maintain the confidence and cooperation of the field Production Managers, Prison Industries, Quality Assurance Managers, Prison Industries, and various headquarters division heads; effectively contribute to the organization's affirmative action goals and objectives; and apply provisions of labor contracts in the role of a supervisor and to effectively resolve employee grievances.
Persons appointed to this position must be reasonably expected to have and maintain sufficient strength, agility and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well- being or that of their fellow employees or that of inmates.
Assignments during tour of duty may include sole responsibility for the supervision of inmates and/or the protection of personal and real property; willingness to travel; tact; self-confidence and neat personal appearance.
Possession of a bachelor of science degree in a technical field and/or a Master of Science in Engineering, Industrial Management, or a related field. Training in the quality control/assurance disciplines such as probability statistics, engineering and cost analysis.