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Under the general direction of the Chief, Quality Assurance, Prison Industries, to assure institutional compliance with the Prison Industry Authority's quality assurance policies; to maintain a functional quality assurance program within his/her assigned institution (one quality Assurance Manager per institution); to perform new product design and quality assurance planning to requisition raw materials; verify product quality from receipt of raw materials through the final inspection.
Manages the local (institutional) quality control program; trains and supervises inmate crews performing quality control inspections in predesignated areas; represents assigned institutions in quality council meeting; conducts contract review to ensure compliance with the latest specifications, drawings and standards; maintains records of vendor performance regarding quality and delivery; coordinates with Central Office staff a quality education program for inmates and Prison Industry Authority staff assigned to that institution; maintains records of customer complaints; assists the Central Office quality audit teams in the performance of prescribed audits; ensures compliance with product safety standards and maintains all such related records.
Experience: In the California state service, two years of experience performing the duties of an Industrial Supervisor, Prison Industries (Various Industries), for any of the enterprises operating under the jurisdiction of the Prison Industry Authority in a correctional facility.
Three years of experience as a Quality Assurance Inspector for a manufacturing operation generating at least five (5) million a year in sales and with a product mix to include three different products; i.e., wood, metal and textiles. and Education: Equivalent to completion of two years of college (60 semester units). (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)
Knowledge of: Quality assurance concepts, theories and principles relating to at least three of the following enterprises: wood, metal, leather and textile products, shoes, printing and silk screening, sign making, bookbindery, optical products, farms, dairies, laundry, micrographics, detergents, meat cutting, food processing, automotive repair and reupholstery; procurement regulations, contract administration, product design, costing, production machinery, special processes, product life cycles and interpretation of engineering data, such as drawings and test reports; prison environments and related security concerns; and of the mission of the Prison Industry Authority.
Ability to: Develop, administer and direct a Quality Assurance Program for all the industrial/agricultural enterprises operating under the jurisdiction of the Prison Industry Authority in a correctional facility; speak and write concisely; develop and teach training programs in quality assurance and gain and maintain confidence and cooperation of the field Production Managers (Prison Industries) and various departmental Industrial Superintendents and Assistant Industrial Superintendents, Prison Industries.
Persons appointed to this position must be reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well- being or that of their fellow employees or that of inmates. Assignments during tour of duty may include sole responsibility for the supervision of inmates and/or the protection of personal and real property. Willingness to travel; tact; self-confidence and neat personal appearance.
Possession of a bachelor of science degree in a technical field and/or a Master of Science in Engineering, Industrial Management, or a related field. Training in the quality control assurance disciplines such as probability statistics, engineering and cost analysis.