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ABOLISHED 01/07/2016 PER PAY LETTER 16-05 - Service Assistant (Automotive) (6917)

​ABOLISHED 01/07/2016 PER PAY LETTER 16-05 - Service Assistant (Automotive)

California State Personnel Board Specification

  • Schematic Code: QN90
  • Class Code: 6917
  • Established: 07/14/1971
  • Revised: 11/17/1977
  • Title Changed: --


Under close supervision, to learn and perform a variety of routine automotive inspection, adjustment, and repair tasks on motor vehicles, heavy highway equipment, or other heavy construction or mobile service equipment; to perform miscellaneous related helper work; and to do other related work.

Job Characteristics

This class is designed as an entry-level class to other automotive classifications. Employees in this class perform necessary and productive work under supervision while receiving training in subjects such as automotive mechanics, internal combustion engines, parts inventory, and related subjects.


The class of Service Assistant (Automotive) is intended primarily for positions in which incumbents who have completed an initial training program can gain the additional experience needed for advancement to the journey level classes.


While it is anticipated that most employees in this class will promote to higher levels, a limited number of positions may be permanently allocated to the Service Assistant (Automotive) class. Such positions may be filled with persons who can perform satisfactorily at the Service Assistant level but whose mental retardation or other intellectual impairment restrict their abil​​​ity to compete and/or perform satisfactorily at higher levels in classes with a broader more demanding range of duties.

Typical Tasks

Assists journey level automotive or heavy equipment mechanics in performing the less skilled and less technical tasks in the maintenance and repair of automotive equipment; keeps work areas and equipment clean and orderly by removing grease, dirt, and waste materials; learns the proper use and care of automotive tools and equipment; obtains hand tools and returns them to their proper storage locations; reads and fills out requisitions for spare parts or supplies and obtains these items for use by the mechanic or service personnel performing the maintenance or repair work; makes simple inspections of obvious chassis or body damage and reports information to the mechanic; assists mecha​nic or service personnel in the disassembly or reassembly of automotive equip- ment needing repair; picks up automotive equipment for maintenance or repair and delivers equipment to assigned person when work is completed; assists in loading and unloading of supplies transported in vehicles; helps in the installation of radios and other equipment in vehicles; makes simple adjust- ment or checks after equipment is serviced to make sure work is completed; learns safety practices and procedures; learns basic automotive mechanics, functioning of gasoline and diesel engines, and other skills to prepare for automotive or heavy equipment maintenance and repair.

Minimum Qualifications

Successful completion of a formal training or work experience program in auto- motive or heavy equipment maintenance and repair. This work experience train- ing program must have been in either:


1. A setting recognized or sponsored by the California Department of Rehabilitation; or


2. A program such as those under the Career Opportunities Development (COD), Work Incentive Program (WIN) or similar Federal, State or local programs.

Knowledge and Abilities

Knowledge of: Common tools and equipment used in routine automotive maintenance repair work.


Ability to: Read, write, do basic arithmetic, follow oral, written and ges​tural directions; complete work order forms and supply requisitions, learn and perform routine automotive or heavy equipment maintenance and repair; perform routine automotive or heavy equipment maintenance and repair; perform routine tasks and manual labor; develop good work and safety habits; work cooperative- ly with others.

Special Personal Characteristics

Willingness and ability to accept responsibility; physical strength and agil​ity, including capacity to lift and carry weights of at least 35 pounds; bend, stoop, stretch and turn.

  Updated: 9/14/2017
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