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Management Services Technician (5278)

Management Services Technician

California State Personnel Board Specification

  • Schematic Code: JY40
  • Class Code: 5278
  • Established: 06/08/1977
  • Revised: 06/12/1989
  • Title Changed: --


Under supervision, to learn and perform the less technical, semiprofessional tasks of a management services or related discipline, either (1) on a permanent basis, or (2) in training in preparation for promotion to the professional level; and to do other related work.

Typical Tasks

In Employment Relations: Researches, gathers, and analyzes information for use in investigations and in adjusting complaints; may prepare reports.


In Tax Compliance: Performs the most routine work of tax law enforcement.


In Budgeting, Auditing or Management Analysis: Prepares less difficult budgeting, auditing, technical, or related reports, and may be responsible for an assigned routine segment of budgeting, auditing or related work.


In Data Processing: Performs the less difficult systems analysis and may be assigned a routine segment of systems analysis.


In Accounting: Takes corrective action on balance reports and may maintain less complex accounting records.


In Program Analysis: Performs the less complex gathering and analysis of program information.

Minimum Qualifications

Either I


One year of experience performing the duties of a Management Services Assistant. (Applicants who have completed six months of service performing the duties as specified above will be admitted to the examination, but they must complete one year of this experience before they can be eligible for appointment.)



One year of experience in the California state service performing duties at a level of responsibility equivalent to that of Office Assistant (General), Range B.



Sixty semester or 90 quarter units of college.

Knowledge and Abilities

Knowledge of: Arithmetic, spelling, grammar, punctuation, and modern English usage.


Ability to: Learn rapidly; follow directions; communicate effectively with other staff and those contacted in the work; use good work habits such as punctuality, skill, neatness and dependability; make satisfactory progress in a prescribed training program; interpret written material; edit written material; write effectively; analyze written and numerical data accurately; make clear, concise oral presentations.

Special and Personal Characteristics

Both demonstrated interest in and aptitude for work in one of the staff services or related disciplines, and the capacity for professional development.

Desirable Qualifications

Experience and/or education applied toward Patterns I and II which has developed verbal, analytical, numerical, and/or writing skills is preferable.

  Updated: 6/3/2012
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