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ABOLISHED 07/06/2017 PER PAY LETTER 17-25 - Appeals Assistant (1831)

ABOLISHED 07/06/2017 PER PAY LETTER 17-25 - Appeals Assistant

California State Personnel Board Specification

  • Schematic Code: CW85
  • Class Code: 1831
  • Established: 04/03/1974
  • Revised: 03/19/1980
  • Title Changed: 03/19/1980


Under direction, to have responsibility for examining appeal and hearing files prior to hearing by an Administrative Law Judge, Appeals Board, or Commission for completeness and proper preparation for assignment; to assign appeal cases to Administrative Law Judge and maintain assignment and production records; to calendar hearings; to supervise the clerical staff involved in carrying out these duties; and to do other related work.

Typical Tasks

Reviews appeals or hearing files on matters relating to final level administrative appeal or hearings to determine content, timeliness, and completeness; ensures compliance with rules of practice and procedure pertaining to hearings; obtains documents, records, exhibits, and other information as needed; ensures that affected persons and employees or their representatives are provided the opportunity to participate as parties to the hearing when appropriate; assigns cases to staff on the basis of evaluation of workload and the issues involved, consulting with the Administrative Law Judge as necessary; calendars hearings; establishes and posts assignment and production control records on status of assigned cases and follows up to ensure prompt case completion; responds to inquiries regarding case status or processes; initiates correspondence and questionnaires to obtain required information; assists in the development of new procedures and revision of form letters and questionnaires; prepares reports; supervises the clerical staff involving carrying out these duties.

Minimum Qualifications

Either I


Three years of experience performing clerical, typing, and/or stenographic duties. (At least one year of this experience must have been in performing duties in an appeal or hearing setting in a class at a level of responsibility equivalent to that obtained in the class of Office Technician.)



Experience: Four years of experience performing a wide variety of secretarial and clerical duties, at least one year of which was in an appeals hearing or legal setting. (Academic education above the 12th grade may be substituted for two years of the required general experience on the basis of one year of education being equivalent to one year of experience.)

Knowledge and Abilities

Knowledge of: The Board's or Commission's administrative codes, including legislation, precedent decisions and rules; principles, procedures and terminology used in the processing of appeals; office management procedures; functions and operating procedures of California State Government; Department's Affirmative Action Program objectives; a manager's role in the Affirmative Action Program and the processes available to meet affirmative action objectives.


Ability to: Comprehend written material and interpret and apply rules and procedures; speak and write clearly and concisely; compose letters or reports independently or from written or oral instructions; establish and maintain cooperative relations with those contacted in the work; supervise effectively; analyze situations accurately and take effective action; follow through on work without repeated instructions; perform minor administrative assignments independently; based on established guidelines, make decisions in work performed; effectively contribute to the department's affirmative action objectives.

  Updated: 10/4/2017
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