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ABOLISHED 06/04/2015 PER PAY LETTER 15-17 - Service Assistant (Warehouse and Stores) (1510)

ABOLISHED 06/04/2015 PER PAY LETTER 15-17 - Service Assistant (Warehouse and Stores)

California State Personnel Board Specification

  • Schematic Code: CN70
  • Class Code: 1510
  • Established: 05/31/1972
  • Revised: 11/17/1977
  • Title Changed: --


Under close supervision, to learn and perform a variety of routine warehousing or supply handling activities; perform miscellaneous helper work; and to do other related work.

Job Characteristics

The class of Service Assistant (Warehouse and Stores) is intended primarily for positions in which incumbents who have completed an initial training program can gain the additional experience needed for advancement to the journey level. Employees in this class perform productive work in a warehousing or supply management operation while receiving on-the-job training in related subjects. While it is anticipated that most employees in this class will promote to higher levels, a limited number of positions may be permanently allocated to the Service Assistant (Warehouse and Stores) class. Such positions may be filled with persons who can perform satisfactorily at the Service Assistant level but whose mental retardation or other intellectual impairment restrict their ability to compete and/or perform satisfactorily at higher levels in classes with a broader more demanding range of duties.

Typical Tasks

Assists journey level workers in the less skilled and less technical tasks of unloading, checking, protecting, storing and moving materials in, around and from a warehouse or stock room; keeps work and storage areas and equipment clean and orderly by removing waste materials and placing materials in their proper place; obtains, sets up and replaces loading equipment; keeps shipping devices and supplies ready for use by filling devices with adhesive tape, water or wrapping paper; stocks supplies as needed; learns to operate scales accurately and to complete records; learns the safe use and care of work aids including motorized forklifts; learns the function and processing of forms such as bills of lading, stock receipts, over-short or damage reports, purchase orders, back orders, and requisitions; loads and unloads trucks and freight cars; learns pelletizing methods, stock array systems and packaging standards and conventions; relays messages and carries paper work be tween work crews and work stations; helps guide trucks to proper loading dock and opens and closes warehouse doors as requested.

Minimum Qualifications

Successful completion of a formal training or work experience program in warehousing or supply management. This work experience training program must have been in either:


1. A setting recognized or sponsored by the California Department of Rehabilitation; or


2. A program such as those under the Career Opportunities Development (COD), Work Incentive Program (WIN) or similar Federal, State or local programs. (Persons within three months of completing the training program will be permitted to compete in the examination but will not be eligible for appointment until completion of the training program.)

Knowledge and Abilities

Knowledge of: Common tools, forms, equipment and work aids used in warehousing and supply handling operations.


Ability to: Read and write English, count and perform basic arithmetic calculations at a level appropriate to the job; learn and perform warehousing and supply work; learn and comply with safety rules; follow oral, written and gestural directions.

Special Personal Characteristics

Physical strength, stamina, and interest in performing heavy physical labor quickly and efficiently; capacity to lift and carry weights of at least 35 pounds; bend, stoop, stretch and turn; willingness and ability to accept responsibility, develop good work habits, demonstrate self-improvement, work well with others, punctuality and dependability; Class 3 driver's license. Applicants who do not possess this license will be admitted to the examination but must secure the license prior to appointment.

  Updated: 8/30/2017
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