Do you like a CHALLENGE? Do you like to do puzzles? Figure out a solution to a problem? Are you a “Big Picture” Person? Can you “think outside the box”? Are you able to look at needs/tasks and develop processes and/or procedures to streamline activities? Can you work well in a team environment that fosters and achieves positive synergy? If your interest is peeked, consider joining CalHR’s Online Consultation and Training Team within the Selections Division!
DEPARTMENT DESCRIPTION:
The California Department of Human Resources (CalHR) is responsible for all issues related to employee salaries and benefits, job classifications, civil rights, training, exams, recruitment and retention. For most employees, many of these matters are determined through the collective bargaining process managed by CalHR.
Our Vision:
To be the premier leader and trusted partner in innovative human resources management.
Our Mission:
To provide exceptional human resources leadership and services with integrity, respect and accountability to state departments and all current and prospective employees.
PROGRAM DESCRIPTION:
The Online Consultation Team resolves issues, provides examination consultation and technical assistance; policy guidance; interpretation of CalHR selection laws, rules and regulations; and training regarding the CalHR On-line systems (Legacy and ECOS) as well as provides examination information and responds to questions received from employees, candidates and the general public.
DUTIES:
Under general direction of the Staff Services Manager II; responsible for leading a team in providing consultation and training services to the public and State of California’s departmental Human Resources Programs regarding processing various tasks within the Selection field– Primarily in Examination, Recruitment and Certification topics.
The team is responsible for conducting research and studies to identify and address operational needs and avoid future potential problems. Therefore, the incumbent must work cooperatively with other teams within the Division to provide premier services to HR Programs throughout State Departments.
The incumbent must work closely with the ECOS Project Team to implement the various phases as seamlessly as possible and support End Users through the transition. The incumbent will work well under pressure in a self-directed and self-motivated environment. The incumbent will provide leadership and development to subordinate staff.
DESIRABLE QUALIFICATIONS:
- Applying principles and practices of public personnel management
- Trends in selection technology
- Knowledge of the State Civil Service Selection Process – including Exams and Certs
- Experience providing effective customer service as well as building and maintaining trusted relationships of staff, management, the public, and various stakeholders
- Ability to lead, coach and mentor staff and delegate responsibilities
- Ability to analyze and solve difficult technical problems
- Ability to analyze data and present ideas and information effectively to management
- Excellent organizational and project management skills
- Ability to communicate (verbal/written) clearly, concisely and accurately
- Experience with providing technical guidance related to examinations and various selections strategies including interpretation of laws, rules and regulations within the selection field
- Assume and demonstrate independent responsibility for decisions and actions having statewide impact on various aspects of personnel management
- Knowledge of the on-line examination (Legacy) and certification system (ECOS)
- Proven ability to be patience, professional, flexible, tactful, reliable, and dependable
WHO MAY APPLY:
Individuals with eligibility (e.g., transfer, list, reinstatement) for the classification of Staff Services Manager I, SROA/Surplus employees are also encouraged to apply. After an initial screening of applications, and Statement of Qualifications only the most qualified candidates will be selected for an interview. Training and Development assignments may be considered.
FILING INSTRUCTIONS:
Interested applicants must submit:
- A completed State application (STD. 678) to the name and address below. Please write: 363-830-4800-002 on the application and indicate the basis of your eligibility in the job title section. SROA and surplus candidates must submit a copy of their letter with their application.
- A “Statement of Qualifications”. The Statement is a narrative discussion of how the candidate’s education, training, experience, and skills qualify them for the position. The Statement serves as documentation of each candidate’s ability to present information clearly and concisely in writing and must be typed and not more than two pages in length, no less than 11 point font, and address the following questions:
- Describe your background, experience, education, and/or training in Selections.
- Describe a process you were responsible for streamlining and implementing.
- Describe your experience coaching, leading or mentoring others.
- Identify a process or policy related to State examinations that you feel needs improvement and describe your idea for improving it.
- Resumes DO NOT take the place of the Statement of Qualifications
Your application and/or resume along with your Statement of Qualifications must be postmarked by the postal service or received by the final filing date. Applications may be filed in person, but must be received by the close of business the day of the final filing date. Applications received after the final filing date will not be accepted.
If you would like to deliver your application in person, please deliver to: CalHR Job Center Annex, 1810 16th Street, Sacramento, CA 95811.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
SUBMIT APPLICATIONS TO:
Attn: Mary Lou Pontes
Personnel Office
Department of Human Resources
1515 S Street, North Building, Suite 500
Sacramento, CA 95811
