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Selection Division

The Selection Division (SD) is committed to building trusted partnerships by providing open communication through collaboration and transparency to create a shared vision for a successful selection process. This can be achieved through various methods to include allowing stakeholders to play an active role in focus groups, incorporating their comments and feedback, and using their expertise to improve current processes and procedures. As a service-oriented organization, SD’s goals are to:

  • Use process improvement methodologies such as Lean Six Sigma for streamlining processes to better serve the needs of the public and state departments we serve
  • Be more aligned as a project management-focused organization to better serve our customers
  • Address our Strategic Plan initiatives
  • Address Civil Service Improvement Initiatives  
  • Better represent our core values:
    • Collaboration
    • Customer Service
    • Diversity
    • Excellence/Quality
    • Integrity
    • Leadership


To create and administer civil service exams to recruit high quality candidates in a fair and open process and ensure the administration of examinations are processed in accordance with the laws and rules of the state civil service merit system as referenced in the California Constitution.


To promote merit, diversity, and equity in civil service employment, consistent with California state and federal laws.

Our Structure

SD is comprised of five teams: 

  • Selection Support and Training Team (SST)
  • CalCareer Services Team (Service Center)
  • Examination and Certification Online System (ECOS)
  • Selection Services Program Team (SSP)
  • Policy Program Team

Change Management Forum

Over the past 12 months, SD has been working to improve the selection program on a statewide level by incorporating the Lean Six Sigma methodology to reduce waste, eliminate extra processing, and become a model division in state service to set the operating standards.  As a result, in February 2017, the SD conducted Change Management Forums to the HR community to present SD’s process improvement deliverables.

View the Change Management Forum Summary Report (PDF | RTF)

​​Delegation Agreement

The Delegation Agreement (DA) is a formal agreement between state departments (including Boards, agencies, commissions, etc.) and CalHR. Its purpose is to formalize decentralized testing between CalHR and state departments. The DA educates and reinforces departments’ authority to create and administer the full range of selection processes without CalHR’s approval.

CalHR is committed to partnering with departments to support their efforts to build excellent selection programs. The DA provides a framework for constructing excellent, fair, merit-based, job-related examinations that will support the state of California’s future hiring needs.

Please return Selections Delegation Agreement (PDF | RTF) by email to by July 14, 2017.  The projected launch is July 2017.

  Updated: 6/28/2017
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