IT Helpdesk Non-Traditional Apprenticeship Program

The IT Helpdesk Non-Traditional Apprenticeship Program provides state employees with the instruction, training and experience necessary to qualify for the Information Technology Associate classification exam. The program is up to two years in duration and is comprised of on-the-job training (OJT) and college instruction. Apprentice’s OJT tasks can include installing, operating and configuring basic network infrastructure, troubleshooting hardware related issues, and helping department employees resolve their computer problems.

Participating Departments

These departments have already experienced the value of participating in this program:

CA Correctional Health Care Services
CA Highway Patrol
CA Public Employees’ Retirement System
CA State Teachers’ Retirement System
Covered California
Department of General Services
Department of Justice
Department of Motor Vehicles
Department of Rehabilitation
Department of Technology
Department of Transportation
Department of Veterans Affairs
Financial Information System for California
Franchise Tax Board

Cohorts

Completed

Cohort 1 – January 2019 – December 2020
Cohort 2 – August 2019 – August 2021
Cohort 3 – January 2021 – January 2023

Contact Us

For questions or more information email apprenticeships@calhr.ca.gov.