Merit System Services Program
CalHR is responsible for the administration and management of the Merit System Services (MSS) Program for certain local government employees. Pursuant to California Government Code sections 19800 – 19811, CalHR ensures that counties receiving federal funds for Social Services and Child Support programs use a merit personnel system for program employees that meets the following six merit principles:
- Recruiting, selecting, and advancing employees on the basis of their relative ability, knowledge, and skills, including open consideration of qualified applicants for initial appointment.
- Providing equitable and adequate compensation.
- Training employees, as needed, to assure high quality performance.
- Retaining employees on the basis of the adequacy of their performance, correcting inadequate performance, and separating employees whose inadequate performance cannot be corrected.
- Assuring fair treatment of applicants and employees in all aspects of personnel administration without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age (as defined by the Age Discrimination in Employment Act of 1967, as amended), disability, genetic information (including family medical history), marital status, political affiliation, sexual orientation, status as parent, labor organization affiliation or non-affiliation in accordance with chapter 71 of title V, or any other non-merit-based factor, or retaliation for exercising rights with respect to the categories enumerated above, where retaliation rights are available, and with proper regard for their privacy and constitutional rights as citizens. This “fair treatment” principle includes compliance with the Federal equal employment opportunity and nondiscrimination laws.
- Assuring that employees are protected against coercion for partisan political purposes and are prohibited from using their official authority for the purpose of interfering with or affecting the result of an election or a nomination for office.
Program Information
Program Forms
- Merit System Services – Bilingual Examination Request (IMS-11)
- CalHR 200 – Merit System Services Selection Process Appeals Form
How to Convert
How to Appeal
Job Applicants
CalHR MSS Contact Information
If you have any questions regarding MSS appeals or converting to an ALMS county, contact MSSProgram@calhr.ca.gov.


