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Training Registration

Click the title of a class to see all available sessions with time, date, and locations. Choose a session or sessions, and fill out the form below to register. You will receive a confirmation email within 24 hours of registering. Please note: sessions that are full may continue to appear up until the date the event takes place.

To sign up for a session, mark the checkbox corresponding to the session you wish to attend.

Policy and procedure writing is a skill that requires clarity and precision, so an agency’s principles and best practices can be understood, followed, and enforced. In this one-day workshop, participants will learn what distinguishes a policy from a procedure, best planning and writing practices for both, and how visual design can impact readability. Exercises will introduce and practice common procedure formats such as flowcharts, and workflows. Participants will actively discuss and revise policy and procedure sample documents for developing greater clarity in decision points, conciseness of standard operating procedures (SOPs), and overall meaning in policy statements and guidelines.


Upon completion of this course, participants will be able to:

  • Distinguish between policy writing and procedure writing
  • Develop policy and procedure planning guidelines
  • Integrate common procedure formats
  • Recognize how design influences readability and usability
  • Practice writing for increased clarity, precision, and meaning

Intended audience

This course is intended for anyone who writes policies or procedures.


Cost: $175 per participant

 SIDDateTimeCityLocationSeats RemainingTitleOwner
9524Feb 19, 2020 8:30AM- 4:30PMSacramentoCPSHR - HQ
2450 Del Paso Road
3Writing Effective Policies and ProceduresTraining Registration
9525Feb 24, 2020 8:30AM- 4:30PMSacramentoCPSHR - HQ
2450 Del Paso Road
0Writing Effective Policies and ProceduresTraining Registration

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