CalPERS maintains the dental benefit enrollment records for all state retirees, processes retirees' dental enrollments, and submits eligibility information to the appropriate dental plan.
It is important that you maintain your address current to help ensure you receive timely information about your sponsored dental benefits. Report address changes to CalPERS at the address below (be sure to include your Social Security number and telephone number):
California Public Employees' Retirement SystemHealth Account Management DivisionP. O. Box 942715Sacramento, CA 94229-2715
If you are a retired state employee and have any questions regarding your eligibility, contact CalPERS, Health Account Management Division toll free at: (888) 225-7377/ TTY (877) 249-7442.
During Open Enrollment, eligible retirees may:
You do not need to take any action if you want to keep the same plan and coverage.
Enrollments and changes made during Open Enrollment are effective January 1, 2020.
Contact CalPERS by phone, or complete and submit the Retiree Dental Plan Enrollment - Change Request to CalPERS directly.
Phone requests must be made to CalPERS between September 9, 2019–October 4, 2019. Representatives are available Monday through Friday, 8:00 a.m.–5:00 p.m. Pacific Standard Time. When you call, be prepared to provide the information listed below under "Required Information for Open Enrollment Requests."
CalPERS contact numbers for open enrollment:
Voice: (888) CalPERS or (888) 225-7377
TTY: (916) 795-3240
FAX: (800) 959-6545
Required Information for Open Enrollment Requests
New enrollments or dental plan changes:
Adding dependents to your dental plan:
Deleting dependents from your dental plan:
For dental coverage cancellations:
Retiree Dental Plan Enrollment - Change Request (686) must be postmarked between September 9 – October 4, 2019. Requests postmarked after October 4, 2019, or submitted to CalHR will be returned unprocessed. Submit the Retiree Dental Plan Enrollment - Change Request (686) to:
California Public Employees' Retirement System
Health Account Management Division
Post Office Box 942715
Sacramento, California 94229-2715
Once you are enrolled, you cannot make changes until the next annual open enrollment unless you experience a change in family or employment status normally referred to as a qualified "permitting event." Permitting events include, but are not limited to:
Death of an eligible family member.
When a permitting event occurs, you will need to contact CalPERS within 60 days of when the permitting event occurred. Enrollment changes must be consistent with your permitting event. You will be required to provide the date of the family status change.
Note: If you need to delete a dependent from coverage because he or she becomes ineligible, you must take this action as soon as possible. Do not wait for open enrollment, as you will be liable for any costs incurred by this person after he or she ceases to be eligible.
Any allowable changes made during the year become effective the first day of the month following the date CalPERS receives your request.
Contact CalPERS at (888) 225-7377 / TTY (877) 249-7442, to enroll or make changes to your retiree dental coverage.