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CPS has been the contracted administrator of the MSS Program for over 30 years. The transition allows CalHR to be in compliance with Government Code Section 19130(b)(3) which states in part, "The services contracted are not available within civil service, cannot be performed satisfactorily by civil service employees..." It was determined that these services could be provided by civil service employees. Additionally, CalHR expects costs saving in the coming years.
Information about the MSS Program transition will be available on the CalHR website. CalHR will also provide periodic email blasts to counties. Individual questions and concerns can be directed to the MSS Program email box (link). You will also be able to view the announcement webinar conducted on September 18, 2018.
Please direct all questions to the MSS Program email box at
The tentative timeline for counties transitioning to CalHR administration is as follows:
Additionally, Merced/Mariposa Regional CSS will be transitioned during this phase.
Additionally, Central Sierra Regional Child Support JPA and North Coast Regional Child Support Services will also be transitioned in this phase.
Additionally, Eastern Sierra Regional Child Support Services will also be transitioned in this phase.
CalHR will correspond with the transitioning county's appropriate supervisors in advance of the transition dates either via email and/or letter.
CPS shall continue to provide HR services for counties not in the transition phase. Any questions or concerns should continue to be directed to CPS until the transition phase begins.
For ALMS counties, CalHR will administer all audits. For IMS counties, CalHR shall administer job recruiting, selections, exam proctoring and services, classification studies and job analyses.
CalHR and CPS shall make every effort to make the transition as seamless as possible. No additional work is anticipated for the counties.
CalHR anticipates continuing to use the NEOGOV system currently being used by CPS to provide services to counties after the transition.