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As a State of California employee, you and your eligible dependents have access to an Employee Assistance program (EAP). This program is provided by the State of California as part of the state’s commitment to promoting employee health and well-being. It is offered at no charge to the employee and provides a valuable resource for support and information during difficult times, as well as consultation on day-to-day concerns. EAP is an assessment, short-term counseling, and referral service designed to provide you and your family with assistance in managing everyday concerns. If you need help, call toll-free, 24 hours a day seven days a week.
Magellan HealthcarePhone: 866-EAP-4SOC (866-327-4762)TTY callers: 800-424-6117
As a State of California Employee, you and your eligible dependents have access to an Employee Assistance Program (EAP). This program is provided by the State of California as part of the state’s commitment to promoting employee health and wellbeing. It is offered at no charge to the employee and provides a valuable resource for support and information during difficult times, as well as consultation on day-to-day concerns. EAP is an assessment, short-term counseling, and referral service designed to provide you and your family with assistance in managing everyday concerns.
If you need help, call the toll-free number at 866-327-4762 (TDD 800-424-6117).
Customer service representatives are available 24 hours a day, 7 days a week, to discuss your concerns and ensure that you receive the assistance you need. You may also contact your departmental EAP coordinator.
Active state employees, their lawful spouse or registered domestic partner and unmarried dependent children are eligible to utilize EAP. Children, natural, adopted, or step children under age 26 (effective July 1, 2020), or any age if incapable of self-sustaining employment due to mental or physical disability. Dependent children in the military are not eligible.
Depending on your employment category, you are eligible for the number of clinical face-to-face sessions as listed in the eligibility table at http://www.calhr.ca.gov/employees/Pages/eap-eligibility.aspx.
When both spouses or registered domestic partners are state employees, spouses or registered domestic partners and family members are entitled to the counseling services under each employee’s employment category. Enrollment in EAP is automatic. You and your eligible family members are automatically covered in EAP when you begin state service. The State Compensation Insurance Fund manages their own EAP benefits and their employees are not eligible for these services unless they are bargaining unit 7 employees.
Confidentiality is the hallmark of the program, and is essential to the success of EAP. No one besides the person accessing EAP knows they’ve used the services. No reports are made except aggregate utilization reports that do not identify individuals. The legal exceptions are the same as those that guide all clinicians: if a member expresses intent to commit child or elder abuse; or expresses plausible suicidal or homicidal intent; or a court order.
These workshops are free and available to all employees, reservations are not required. Before planning to attend, employees should ensure supervisor’s approval, and provide a two-week notice for special accommodations. For questions or additional information, please contact your departmental EAP coordinator. Check back frequently as new session may be added.
Employee Assistance Program Spring 2021 Virtual Workshops and Orientations
Wednesday, March 10, 2021 at 12:00 – 1:00 p.m. (PT)
This training is designed to familiarize employees and management with their EAP benefits, including their scope, purpose, and value, as well as how to access services.
Link to live training: bit.ly/2NLyzg8Event number: 132 846 2426Event password: RieQnaQS248Dial-in information: +1-408-418-9388 // Access code: 132 846 2426
Link to live training: bit.ly/2NLyzg8
Event number: 132 846 2426
Event password: RieQnaQS248
Dial-in information: +1-408-418-9388 // Access code: 132 846 2426
Wednesday, March 17, 2021 at 12:00 – 1:00 p.m. (PT)
The presentation begins with an overview of counseling and consultation services, followed by Management Consultation services and the formal supervisor referral process.
Link to live training: bit.ly/2OSQi5MEvent number: 132 593 5221Event password: CJuDJTJQ623Dial-in information: +1-408-418-9388 // Access code: 132 593 5221
Link to live training: bit.ly/2OSQi5M
Event number: 132 593 5221
Event password: CJuDJTJQ623
Dial-in information: +1-408-418-9388 // Access code: 132 593 5221
Wednesday, March 24, 2021 at 12:00 – 1:00 p.m. (PT)
As we go through our daily juggles, balance is something we all want, but many of us struggle to achieve. Often, the struggle to find balance stems from a lack of clarity in what’s truly important to us and how we spend our time. In this training, participants will personally define balance, discuss the influence of values and roles on balance, and examine how current roles align with their values. Participants will also learn life hacks to simplify their lives to allow more time to focus on what’s most important to them.
Link to live training: bit.ly/3saoyYBEvent number: 132 762 2217Event password: mPwZufrX223Dial-in information: +1-408-418-9388 // Access code: 132 762 2217
Link to live training: bit.ly/3saoyYB
Event number: 132 762 2217
Event password: mPwZufrX223
Dial-in information: +1-408-418-9388 // Access code: 132 762 2217
Wednesday, April 14, 2021 at 12:00 – 1:00 p.m. (PT)
Relationships are an integral part of our personal and work lives and can be very enriching. Unfortunately, that is not always the case. Some relationships can be a source of anxiety, stress, and negativity. In this training, participants will explore their own challenging and difficult relationships; learn practical strategies, techniques, and resources to improve those situations; and identify a personal action plan.
Link to live training: bit.ly/3dtZp6YEvent number: 132 926 0707Event password: bKYpmvZW322Dial-in information: +1-408-418-9388 // Access code: 132 926 0707
Link to live training: bit.ly/3dtZp6Y
Event number: 132 926 0707
Event password: bKYpmvZW322
Dial-in information: +1-408-418-9388 // Access code: 132 926 0707
Thursday, April 22, 2021 at 12:00 – 1:00 p.m. (PT)
Being promoted to a manager or supervisor can be an exciting time. It can also be challenging Often this is because new leaders fail to gain a full understanding of the shift from being a co-worker to a leader. This seminar is specifically designed for new supervisors or managers. New leaders will explore the role shift from being an individual contributor to a leader; identify the traits of effective leaders; learn three simple steps to help get started leading effectively, and receive resource information to develop leadership skills further.
Link to live training: bit.ly/3uhgvuMEvent number: 132 447 4110Event password: GiKmUUKa493Dial-in information: +1-408-418-9388 // Access code: 132 447 4110
Link to live training: bit.ly/3uhgvuM
Event number: 132 447 4110
Event password: GiKmUUKa493
Dial-in information: +1-408-418-9388 // Access code: 132 447 4110
Wednesday, April 28, 2021 at 12:00 – 1:00 p.m. (PT)
Stress is an inevitable and necessary part of life. When job pressures match our abilities and resources, stress helps to motivate us to achieve our goals. However, when we have difficulty managing our stressors it affects our ability to be productive and may start to impact our emotional health, relationships and home life. In this training, participants will learn the common causes of workplace stress and techniques to manage these stressors.
Link to live training: bit.ly/3qzUjtGEvent number: 132 170 8206Event password: 5jMdgGNmb29Dial-in information: +1-408-418-9388 // Access code: 132 170 8206
Link to live training: bit.ly/3qzUjtG
Event number: 132 170 8206
Event password: 5jMdgGNmb29
Dial-in information: +1-408-418-9388 // Access code: 132 170 8206
Life can be unpredictable and confusing. Through EAP you can seek assistance with many of the day-to-day struggles you may be experiencing. EAP can assist you with marriage, family, and relationship issues; emotional, personal and stress concerns; drug and alcohol abuse; healthy lifestyles; and work-life balance.
Expanding services to meet our clients’ needsMagellan continues to respond to state, federal and client mandates and requests concerning the novel coronavirus (COVID-19). Our Employee Assistance Program (EAP) services are more important now than ever, and continuity of care is paramount as people deal with uncertainty and anxiety about the outbreak.
Magellan behavioral health providers are standing by, asking how they can help during the COVID-19 outbreak. We want to give them as many options as possible to serve your employees, and given CMS Medicare and HHS OCR guidance released yesterday* we are implementing the following across all lines of business:
We will continue to encourage EAP providers to conduct full, HIPAA-compliant telehealth sessions as often as possible. We are covering the alternative approaches to ensure your employees get the care they need, when they need it. In addition, we will monitor all network providers to ensure compliance and service delivery.
Thank you for partnering with and trusting in Magellan Healthcare.
*CMS Medicare: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak. Press release and associated fact sheets and FAQs. Released and retrieved from CMS.gov 3/17/20, 6:57 p.m. EDT.HHS OCR: Notification of Enforcement Discretion for telehealth remote communications during the COVID-19 nationwide public health emergency. Released and retrieved from HHS.gov 3/17/20, 6:54 p.m. EDT.
EAP offers face-to-face clinical counseling and telephone consultations to guide you through difficult times. Our online tools and tips provide information and resources on a broad array of topics such as emotional and physical wellbeing, workplace success, and achieving personal goals.
Effective July 1, 2020, EAP will offer Virtual Therapy.
Through this program, employees and their eligible family members have access to up to four confidential virtual therapy sessions per fiscal year, provided by BetterHelp, at no cost. Counseling is available for the entire family—individuals, couples and teens (with parental consent and in accordance with applicable law and clinical appropriateness). These sessions do not count against EAP clinical services. For more information, see the BetterHelp Virtual Therapy flyer.
Choose from one of four modalities:
For many people, it’s a challenge to balance family life and work. We offer work-life solutions to everyday problems that include legal consultations, financial consultations, child and elder care, identity theft recovery, and education and career development.
The website (www.eap.calhr.ca.gov) features hundreds of health and wellbeing tools. Learn to manage stress and stay motivated, set daily fitness and nutrition goals, track your progress, and make the small steps that lead to big change.
For more information please visit the following links:
Supervisor Orientation Video