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As a manager or supervisor, addressing work performance problems can be one of the most stressful aspects of your job. You may find it difficult to help an employee when you suspect that their personal problems have impaired their job performance. EAP provides an alternative in some of these situations. In many instances, employees will contact EAP themselves. At other times, you may suggest that employees contact EAP. You can also formally refer an employee to EAP when their work performance problems do not respond to standard supervisory interventions. One of the services available to managers and supervisors is Magellan’s Management Consultants.
In addition to standard EAP services, supervisors and managers also have access to helpful management tools and resources. Some of these tools include:
Member services that can help employees address their problems and improve their health and wellbeing.
Manager and supervisor services that can help you support employees, address performance and conduct problems, and build successful, engaged teams.