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DRV FAQ’s for Employees during the Novel Coronavirus (COVID-19) State of Emergency

​Will Dependent Re-verification be postponed due to the current State of Emergency?

The current Dependent Re-verification schedule for the 2020 calendar year will continue.  If you are subject to Dependent Re-verification, you are  responsible for providing the re-verification documents and a completed Dependent Eligibility Verification Checklist (CalHR Form 781) to your department's Human Resources (HR) office prior to the re-verification due date.   

My HR office has restricted its office hours due to the novel coronavirus (COVID-19) and I am unable to get in touch with my personnel specialist to turn in re-verification documents for my enrolled dependents. Who can I contact to process my forms?

Due to the novel coronavirus (COVID-19), protective measures have been put in place to ensure the health and safety of all state employees. Please review the current communication from your HR office on how to communicate with them during this time and follow the process.   If you have followed the process and are still unable to submit the required re-verification documents to your HR Office, please have your supervisor or manager escalate the issue to your department's HR Chief.   

I am unable to obtain a certified copy of my government issued marriage certificate/domestic partnership registration and/or child's birth due to the current State of Emergency. Will my family member(s) lose health and/or dental coverage if I am unable to provide the required re-verification documents by the re-verification due date?

Re-verification of your dependents requires submittal of the CalHR 781 and re-verification documents pursuant to Government Code section 22843.1, 22959 and Title 2. California Code of Regulation (CCR) § 599.855. Ninety, 60- and 30-day notices are sent to you to ensure you have plenty of time to provide the necessary documents to re-verify your dependents.  If you do not provide the necessary documents, your dependents will lose their health and dental coverage.  Please work with your HR office for further guidance. 

  Updated: 4/16/2020
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