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Understanding Examination Administration for Managers and Supervisors


This one-day course introduces the methods and techniques utilized to plan a valid and legally defensible examination. Emphasis is placed on the legal and professional issues surrounding departmental examination planning and administration that are especially important for those at the supervisory and managerial level. The class will discuss the departmental testing concerns that are especially important to consider at the supervisory level. Also covered are the basics of how to administer different types of exams, including rules and best practices related to the application process, scheduling, and reasonable accommodations. The class also touches on State Personnel Board (SPB) Appeals and Compliance Review processes and procedures for exams.


Participants will gain an understanding of the principles and techniques their staff use to develop and administer effective examinations. Upon successful completion of this class, participants will be able to:

  • Define the legal foundations of examination planning and administration

  • Identify important testing considerations that are specific to the supervisory level and above

  • Describe the process for administering exams based on department needs, the exam type, and recruitment options

  • Review SPB Appeals processes and Compliance Review processes

Intended Audience

Personnel supervisors and managers, or individuals responsible for oversight of the development of employment testing and selection programs.


$175 per participant.

Updated 2/19/2020
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