This course emphasizes the importance of communication during the entire process of conducting a SME meeting. It covers: initial contact communication, including persuasive language and follow-up procedures; SME meeting facilitation strategies; and special communication considerations when dealing with resistant or unresponsive SMEs.
Acquire the knowledge and skills needed to facilitate productive and successful SME meetings. Upon successful completion of this class, participants will be able to:
Exam Analysts, Staff Services Analysts, Personnel Technicians, and anyone required to facilitate SME meetings on a regular basis/p>
$175 per participant