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Conflict Resolution


This one-day class will provide you with tools, techniques, and practice in resolving work conflicts involving employees, coworkers, supervisors, or customers.


Upon completion of this course, participants will be able to:

  • Identify the sources of conflict in organizations
  • Describe your own styles of coping with conflict
  • Apply appropriate conflict resolution style
  • Practice and encourage collaboration to resolve conflict

Intended audience

This course intended for all staff.


Cost: $175 per participant

Updated 7/23/2019
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