State Training Center Guidelines

Proxy registration

In some cases, departments may elect to have training officers and managers register their personnel for Statewide training courses.  This is known as a proxy registration.   CalHR allows proxy registration, but is not responsible for ensuring students are aware of all guidelines, terms and conditions.  Departments are responsible for ensuring all employees who are registered for CalHR training know the State Training Center's guidelines.

How much lead time does CalHR need to meet reasonable accommodation requests?

CalHR's Statewide Learning and Performance Management program requests a minimum of three weeks' notice for reasonable accommodation requests. The Statewide Learning and Performance Management program will do its best to accommodate students within the three week window

How much lead time does CalHR need if someone is cancelling their enrollment in a class?

Email Training@calhr.ca.gov at least five business days before the class starts.

If we don't receive your cancellation request at least five business days in advance, we will charge your department even if you don't attend. We can't reschedule training classes unless we have five business days notice.

​How much lead time will CalHR provide if it is cancelling a training class?

CalHR will provide at least five business days' notice prior to cancelling a class. Students enrolled in classes cancelled within the five day window will be refunded the tuition amount or rescheduled in a future class at no additional charge.

What is Statewide Learning and Performance Management's tardiness policy?

Students who arrive 15 minutes after the class has (re)convened will not be admitted unless preauthorized by Statewide Learning and Performance Management staff or the instructor. This includes students who arrive 15 minutes after the class has convened for the day, reconvened after a break, or reconvened after lunch. Students who miss more than 30 minutes of instruction will not receive a completion certificate. The only exception is for a reasonable accommodation. Students who leave more than 15 minutes before the scheduled end of the class for emergencies, child care purposes, etc. will not receive a certificate. Students who need to leave early must speak with CalHR's Statewide Learning and Performance Management staff or the class instructor prior to the beginning of the class. Anyone who walks out of class, is more than 15 minutes late after the class (re)convenes, or leaves more than 15 minutes before the class ends will not receive a completion certificate and will be charged the full amount. 

If a student is not enrolled in the class, can they arrive the day of the training and add the class?

No, the Statewide Learning and Performance Management program will not allow walk-ins regardless of space in the class. 

If a student cannot attend, can they send a substitution from the same department?

Yes. If a substitution is made, please email the Statewide Learning and Performance Management program at Training@calhr.ca.gov as soon as possible. If a substitution requires a reasonable accommodation, and the request is made within three weeks, the Statewide Learning and Performance Management program will do everything it can to provide the accommodation.

Is the State Training Center still keeping wait lists?

No, the Statewide Learning and Performance Management will no longer keep wait lists because of the transition to the automated registration process. Registration information may change, so students and training officers are encouraged to review the training calendar periodically to determine if spaces are available.

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Billing Information for State Employees

If you are paid through the State Controller's Office (SCO), you will use direct pay.

Direct pay

You agree to allow us to initiate a transaction request to the SCO allowing transfer of funds from your agency to CalHR. You will need to acquired appropriate data from your accounting department and provide it to us. We will send invoices after the end of the month in which the training occurs.

Billing Information for Other Employees

If you are

• a state employee of a department not paid through the State Controller's Office or
• not a state employee

you can pay us through either a P-Card (a CalCard for state employees) or a check.

P-Card (CalCard)

Please call (916) 322-9796 to make your P-Card payment.  All class fees are due 10 business days prior to the class start date.  A P-Card receipt and an invoice, if requested, will be provided via email after making the phone call. 

Check

Must be received by CalHR at least 10 business days in advance of class start date with either an attached copy of the training class confirmation email or handwritten employee(s) name, class title, and confirmation # (from email) on the front of the check.

Mail checks to the following address:  

Statewide Training Center
1515 S Street, North Building, Suite 500
Sacramento, California 95811-7258

Drop off (M-F, 7:30am-5pm) checks at the following address:  

1810 16th Street
Sacramento, California 95811-7258
Get a map to CalHR

Who can attend training through CalHR?

Government Code 19995.1.5 authorizes CalHR to provide training programs to any public employee or officer. CalHR is not authorized to provide training services to private sector or non-profit employees.

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