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Support Services Assistant (Interpreter) (9820)

Support Services Assistant (Interpreter)

California State Personnel Board Specification

  • Schematic Code: XH80
  • Class Code: 9820
  • Established: 12/13/1978
  • Revised: 11/18/1981
  • Title Changed: --


Under direct supervision to facilitate communication between individuals with hearing impairments and hearing persons, serve as interpreter; accompany staff members to places of business where services are otherwise unavailable; and to do other duties related to assisting the communication process.

Typical Tasks

Performs interpreting services individually or in group settings, including hearings, for an audience, at an assembly or meeting or for consumers who are not State employees; may perform other services unique to hearing impaired persons and other job related services as required.

Distinguishing Characteristics

This class is distinguished from the class of Support Services Assistant (General) by the services to be performed. Incumbents in the class of Support Services Assistant (Interpreter) are regularly and routinely required to perform interpreting services for hearing impaired individuals using sign language and spoken language for hearing persons. Positions in this class will typically be used on a part-time or intermittent basis.

Minimum Qualifications

Special Requirement: Proficiency in facilitating communication between hearing impaired and hearing persons individually and/or in large groups using American sign language and spoken language. and Experience: Equivalent to six months' experience providing interpreting services to hearing impaired persons. or Certificate: Possession of at least one valid certificate issued by the Registry of Interpreters for the Deaf.

Knowledge and Abilities

Knowledge of: Methods of and proficiency in facilitating communication between hearing impaired and hearing persons by sign language and spoken language.


Ability to: Relate well to individuals, representatives or other State agencies and communities; read and write English at a level required for successful job performance.

Special Personal Characteristics

Neatness, willingness to follow directions; sensitivity to the communication process between hearing impaired and hearing persons and the needs of the per sons involved in that process; and ability to maintain confidentiality. Some positions may require driving. For those positions, possession of a valid California driver license will be required. Applicants who do not possess this license will be admitted to the examination but must secure the license prior to appointment.

  Updated: 6/3/2012
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