Data Entry Manager
California State Personnel Board Specification
Schematic Code: CJ05
Class Code: 1385
Title Changed: --
This is the full management level over the largest data entry operations. Under general direction, incumbents plan, organize and direct the activities of the Key Data Operator functions; consult with and advise department managers on data entry applications; develop policy and procedures for the data entry operation; and to do other related work.
The Data Entry Manager classification does not replace the Key Data Supervisor IV classification. Positions are allocated to this level only in the largest data entry operations where the position has full management responsibility for a multiple shift operation consisting of at least 400 total subordinate staff. In addition to the staff size, the position must have overall responsibility for policy and procedure/format development and implementation, budget preparation, hardware determinations and applications and employee relations for the total key entry operation of the organization.
Plans, organizes, directs, and evaluates the work of the staff of the data entry operation through at least two subordinate shift super visors; develops and implements effective production controls; coordinates work flow with other divisions and between units within the Division of Electronic Data Processing; confers with division heads regard ing policies and major operating procedures; reviews, evaluates, and recommends changes; prepares the budget for the data entry operations; monitors the latest hardware available on the market and recommends on its possible uses; prepares reports, establishes production standards; determines needs and makes recommendations for new or replacement data entry equipment; personally analyzes new departmental policies, programs and procedures; determines their impact on the data entry operation and develops and implements whatever program changes are necessary to accom modate those new factors; selects and trains subordinate supervisors; and acts as technical resource on various task forces and in meetings.
One year of experience in the California state service performing the duties of a Key Data Supervisor IV.
Two years of experience in the California state service performing the duties of a Key Data Supervisor III.
Four years of increasingly responsible technical management experience responsible for the design and operation of a data entry operation. (Experience in the California state service applied toward this pattern must include at least one year performing technical management duties in a class with substantially the same level of responsibility as Office Services Manager
Knowledge and Abilities
Knowledge of: Office organization and management principles and procedures; principles of personnel management and effective supervision and planning, organizing, directing and reviewing the work of subordinates; employee relations; data entry hardware and its capabilities; current data entry hardware on the market; department's Affirmative Action Program objectives; a manager's role in the affirmative action program and the processes available to meet affirmative action objectives.
Ability to: Plan, direct, organize and review the work of a large data entry staff; apply office organization and management principles and methods; direct format design, programming, and procedure writing; maintain expertise of various electronic data processing hardware; analyze new policies and procedures and evaluate the impact they will have on the data entry operation; establish and maintain cooperative working relationships with other State officials, hardware vendors and others contacted in the course of the work; maintain a level of technical expertise of other functional areas of electronic data processing; and speak and write effectively; effectively contribute to the department's affirmative action objectives.
Special Personal Characteristics
Demonstrated supervisory and managerial ability in data processing oriented environments.