Chief Hearing Reporter, Division of Workers' Compensation
California State Personnel Board Specification
Schematic Code: CD14
Class Code: 1224
Established: 06/08/2004
Revised: --
Title Changed: --
Definition
Under direction, incumbent in this class oversees the Hearing Reporters within the Division of Workers' Compensation, providing leadership, guidance, and supervision. This position formulates policy regarding how Hearing Reporters will interface with other operations of the Division of Workers' Compensation Court System. Incumbent works closely with the Chief Judge, Court Administrator, and Presiding Judges in establishing policies and procedures that will govern the work of Hearing Reporters; and performs other related work.
Job Characteristics
Incumbent in this class is a subject-matter expert in the area of hearing reporting, and the use of computer-assisted transcription (CAT). Incumbent must be able to work with top management of the Division of Workers' Compensation in establishing policies that will dictate how the hearing reporting functions within the Division's Court System will be discharged.
Typical Tasks
On a statewide basis, the incumbent acts as a technical expert in all phases of transcription within the Court system of the Division of Workers' Compensation; incumbent will work with the Chief Judge, Division of Workers' Compensation, and other Judges and legal professionals in establishing procedures for Hearing Reporters throughout the District Offices of the Division; assures that Hearing Reporters within the Division receive proper training on all phases of their jobs; establishes policy and standards to which Hearing Reporters are to complete their assigned tasks; makes decisions on equipment purchases for Hearing Reporters, and what software programs will be used by all Hearing Reporters in the Division of Workers' Compensation; ensures that the quality of work produced by Hearing Reporters is of a professional and acceptable quality; works with the Departmental Personnel Office in developing recruitment strategies to attract competent Hearing Reporters into the Division; also works with Personnel in developing testing instruments to assist in selecting of Hearing Reporters; works with Presiding Judges to address and resolve any performance problems of Hearing Reporters throughout the Division; develops new training programs to assure that Hearing Reporters are kept abreast of the latest methods in doing their work; reviews new equipment and makes recommendations to the Chief Judge on purchases that would assist Hearing Reporters in doing the work; addresses staffing problems and staffing shortages throughout the Division's District Offices in an effort to make sure that staff are assigned to meet the most critical work needs of the Division; screens and interviews perspective staff members and makes appropriate hiring decisions; and performs other related duties.
Minimum Qualifications
Possession of a State of California license as a Certified Shorthand Reporter. and Either I Two years of experience performing hearing reporter duties in the California state service.
Or II
Four years of experience performing the duties of a Hearing Reporter or other comparable class that involved the use of CAT or other electronic means of taking notes in a court, judicial, or quasi-legal setting where the notes become part of an official record. The four years of experience must have included at least 2 years in a supervisory capacity.
Knowledge and Abilities
Knowledge of: Use of CAT; court reporting procedures; court process and how it works within the Division of Workers' Compensation; technical legal terms within the broad area of workers' compensation; principles and techniques of personnel management and supervision; effective training methods; a supervisor's responsibility for promoting equal opportunity in hiring, employee development, and promotion, and for maintaining a work environment that is free of discrimination or harassment.
Ability to: Think clearly and quickly and analyze and solve problems of organization and management; understand staffing problems associated with the hearing reporting function and develop strategies to address these problems; effectively contribute to promoting equal opportunity in employment and maintain a work environment that is free of discrimination and harassment.
