Lottery Agent Series

California State Personnel Board Specification

Series established December 3, 1985

Scope

This series specification describes two supervisory investigative classifications used by the California State Lottery (Lottery). These classifications are used for positions that supervise complex and sensitive administrative, civil and criminal investigations, violations of the California State Lottery Act, Penal Code, and other enforcement activities. These classifications also provide technical assistance to local, state, and federal law enforcement agencies conducting investigations involving the Lottery; and to do other related work.

Definition of Series

Incumbents in these classifications conduct or supervise administrative, civil and criminal investigations of violations of the California State Lottery Act, Penal Code, and related violations; independently provide technical advice to local, state, and federal law enforcement agencies on cases of interjurisdictional or statewide scope to assure the integrity, honesty and fairness of the Lottery; may direct and supervise Investigators, uniformed security guards; conduct in-depth background investigations, investigate complaints and allegations of criminal conduct of distributors, suppliers, printers, contractors, subcontractors, retailers, and Lottery employees; use personal computer systems to conduct investigations and prepare reports; oversee instant ticket security at the printing plant; conduct on-site inspections, both planned and unplanned; interview witnesses; interrogate suspects; execute search warrants and in appropriate cases warrantless searches to seize counterfeit and fraudulently obtained Lottery tickets and documents; appear as expert witnesses in court proceedings; represent the Lottery before public and private groups to explain Lottery objectives, programs, and fiscal matters; assist other law enforcement agencies in responding to crimes in progress involving entities having a Lottery interest; provide and conduct loss/prevention awareness training for Lottery retailers; and conduct surveys of retailers concerning other security-related issues.

Definition of Levels

Supervising Lottery Agent

This is the full supervisory level directing the work of Investigators and a support staff assigned to the field or to a headquarters unit. Incumbents at this level work closely with the local law enforcement agencies to coordinate their mutual investigative efforts on given cases; plan, organize and direct the work of staff engaged in various investigations; may be assigned responsibility for the direction and investigation of major or sensitive cases.

Chief Lottery Agent

This is the management level directing either field or headquarters staff.  Incumbents exercise considerable independence in implementing and conducting the investigative programs and policies of their assigned areas; represent the Lottery before the general public and other law enforcement agencies, and may act for the Division Director in his/her absence. Incumbents may be directed to assume responsibility for the direction and investigation of major or sensitive cases.

Minimum Qualifications

Supervising Lottery Agent

Either I

One year in the California state civil service performing the duties of an Investigator or Lottery Agent.

Or II

Experience: Three years as a peace officer in an investigative assignment performing civil or criminal law enforcement work in one or more of the following areas: fraud, computer crimes, forgery, gaming, counterfeiting, bribery, burglary, intelligence, homicide, or vice, at least one year of which must have been supervising peace officers. (Experience in the California state civil service applied toward this requirement must include one year performing the duties of an Investigator or Lottery Agent.) and

Education: Equivalent to completion of two years of college, including at least 12 units of Police Science/Criminal Justice course work, and possession of, or be eligible for, the Peace Officer Standards and Training Basic Certificate or Specialized Basic Certificate within 12 months of appointment.

Chief Lottery Agent

Either I

One year of experience in the California state civil service performing the duties of a Supervising Lottery Agent.

Or II

Two years of experience in the California state civil service performing the duties of an Investigator or Lottery Agent.

Or III

Experience: Five years of increasingly responsible experience as a peace officer in an investigative assignment performing civil or criminal law enforcement work in one or more of the following areas: fraud, computer crimes, forgery, gaming, counterfeiting, bribery, burglary, intelligence, or vice, including at least two years of which must have been supervising peace officers. (Experience in the California state civil service applied toward this requirement must include one year performing the duties of a Supervising Lottery Agent, or two years of experience performing the duties of an Investigator or Lottery Agent.) and

Education: Equivalent to the completion of two years of college, including at least 12 units of Police Science/Criminal Justice course work, and possession of, or be eligible for, the Peace Officer Standards and Training Basic Certificate or Specialized Basic Certificate within 12 months of appointment.

Knowledge and Abilities

Supervising Lottery Agent

Knowledge of:  Complex administrative, civil and criminal investigation techniques; and the general investigative training techniques and methods as applied to police officer training; personal computers and personal computer software and hardware applications; plant security systems; civil and criminal investigation techniques and interview and interrogation processes and procedures; provisions of the California Penal Code, the Code of Civil Procedures, duties of federal, state, and local law enforcement agencies; and the securing and preservation of evidence; principles and techniques of supervision; advanced training techniques and methods as applied to peace officer training; and a manager’s/supervisor’s responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment.

Ability to: Develop techniques, methods and skills required in conducting civil and criminal investigations; apply laws and rules to specific situations; gather and analyze facts and evidence and present such evidence as required; analyze situations accurately and take effective action; participate actively in surveillance investigations, interviews, and interrogations; photograph crime scenes and use sophisticated intelligence equipment; appear as an expert witness; use and maintain a firearm; file complaints; conduct interrogations; take statements and declarations; serve subpoenas; ability to review plant security systems and computerized security systems; prepare accurate reports; establish and maintain cooperative working relationships; communicate effectively; plan and conduct the most difficult administrative, civil and criminal investigations; effectively supervise the work of Investigators and support staff; provide high level technical advice and training to Investigators and allied law enforcement agencies; and effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment.

Chief Lottery Agent

Knowledge of:  All of the above, and programs, policies and procedures of law enforcement of the Lottery in such areas as intelligence, investigations, the criminal justice system and governmental functions and organizations; administrative principles and management control systems relating to governmental operations, personnel management and effective supervision; principles of organization, administration and management; research techniques, statistical principles and procedures; and a manager’s/supervisor’s responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment. 

Ability to: All of the above, and administer and manage a major law enforcement program in the area of Lottery law enforcement; analyze and evaluate complex administrative problems; appear before public and private groups to explain Lottery Commission and Lottery objectives, programs and fiscal and general administrative matters and secure the cooperation and assistance of such groups; organize and direct the work of others; develop and install new administrative methods and procedures; analyze data and communicate effectively; establish and maintain cooperative working relationships with allied law enforcement agencies; act independently with open-mindedness, flexibility and tact; and effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment.

Special Personal Characteristics

All Levels:

Willingness to work odd and irregular hours in various locations throughout the state; willingness to travel at any time; keenness of observation; good memory for names, faces, places, and incidents; willingness to associate with criminally inclined persons and environments; tact, tolerance, emotional stability, ability to work under adverse conditions; and possession of a valid driver license.

Special Physical Characteristics

All Levels:

Possession and maintenance of sufficient strength, endurance and agility necessary to perform the essential functions of the job with or without reasonable accommodation; hearing, vision and color vision sufficient to perform the essential functions of the job with or without reasonable accommodation.

Felony Disqualification

All Levels:

Existing law provides that persons convicted of a felony or any gambling-related offense are disqualified from employment with the California State Lottery and are not eligible to compete for, or be appointed to, positions in this classification.

Citizenship Requirement

All Levels:

Pursuant to Government Code Section 1031(a), in order to be a peace officer, a person must be either a U.S. Citizen or be a permanent resident alien who is eligible for and has applied for U.S. Citizenship. Any permanent resident alien who is employed as a peace officer shall be disqualified from holding that position if his/her application for citizenship is denied.

Background

All Levels:

Pursuant to Government Code Sections 1031(a) and 8880.38, all persons successful in examinations for this classification will be required to undergo a thorough background investigation in compliance with POST requirements prior to appointment.

Psychological Screening

All Levels:

Government Code Section 1031(f) and POST Regulation 1002(a)(7) require psychological screening of applicants for peace officer classifications.

Drug Testing Requirement

All Levels:

Applicants for positions in these classification are required to pass a drug screening test. Testing of current employees who are applicants in an examination or who are transferring is permitted only if the person does not have a current appointment to a classification for which drug testing is a requirement.

Age Requirement

Must meet minimum age requirement to be appointed as a California peace officer per the Commission on Peace Officer Standards and Training (POST) and in accordance with existing law.

Class History