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ABOLISHED 04/16/2015 PER PAY LETTER 15-13 - Office Machine Service Technician Series

ABOLISHED 04/16/2015 PER PAY LETTER 15-13 - Office Machine Service Technician Series

California State Personnel Board Specification

Series established September 4, 1974

Scope

This series specification describes three classes used in the Department of General Services for positions primarily concerned with the servicing of office machines and equipment at State facilities throughout California.

 

Office Machine Service Technician Series Specification - Class Titles and Codes
Schem CodeClass CodeClass
QH806785Office Machine Service Technician Trainee (ABOLISHED 07/02/2014 PER PAY LETTER 14-11)
QH786782Office Machine Service Technician (ABOLISHED 04/16/2015 PER PAY LETTER 15-13)
QH766797Office Machine Service Technician (Electronic) (ABOLISHED 04/16/2015 PER PAY LETTER 15-13)

Definition of Series

The Office Machine Service Technician series of classes describes work involving the cleaning, adjusting, oiling, repairing, and rebuilding of mechanical, electro-mechanical, and electronic office machines and equipment such as: computers and peripheral equipment including monitors, printers, file servers, and data storage devices, photocopiers, word processors, electro-mechanical typewriters, electronic typewriters, facsimile machines, electronic calculators, spirit duplicators, dictating equipment, and numbering machines.

Factors Affecting Position Allocation

Supervision received, variety and complexity of office machines and equipment, latitude for independent judgment and action, responsibility for decisions, and geographic responsibility area.

Definition of Levels

Office Machine Service Technician Trainee

This is the entry level of the series. Under close supervision, Office Machine Service Technician Trainees learn office machines maintenance techniques and procedures, and assist higher level technicians in cleaning, servicing, and repairing mechanical, electro-mechanical and electronic office machines and equipment; and after a period of training, they perform the routine cleaning and servicing of simple electronic office machines and equipment.

Office Machine Service Technician

This is the full journey level. Office Machine Service Technicians perform the maintenance, repair, and rebuilding of mechanical, electro-mechanical, and electronic office machines and equipment, including computers and peripheral equipment such as monitors, printers, file servers, data storage devices, and electronic typewriters, word processors, and facsimile machines.

Office Machine Service Technician (Electronic)

This is the advanced journey level in the series. Incumbents perform the maintenance, repair, or rebuilding of the most complex mechanical, electro-mechanical, and electronic office machines and equipment. At this level incumbents will perform duties on equipment which incorporates electronic circuitry such as computers and peripheral equipment including monitors, printers, file servers, and data storage devices, involving the repair of equipment and circuit boards at the component level, photocopiers, word processors, electronic typewriters, dictation equipment, and electronic calculators, and facsimile machines at least 50% of the time.

Minimum Qualifications

All Levels:

Possession of a Class C driver license valid for the operation of any two-axle single-motor vehicle. Applicants who do not possess this license will be admitted to the examination but must secure the license prior to appointment.

Office Machine Service Technician Trainee

Either I

 

Successful completion of a formal governmentally-funded office machine maintenance and repair experience training program. (Persons within three months of completing their training program will be permitted to compete in the examination, but will not be eligible for appointment until successful completion of their training program.)

Or II

 

Experience: One year of experience in work requiring the maintenance of electro-mechanical and electronic office machines and equipment.

Office Machine Service Technician

Either I

 

One year of experience performing the duties of an Office Machine Service Technician Trainee in the California state service.

Or II

 

Experience: Two years of experience in the maintenance and repair or rebuilding of mechanical, electro-mechanical, and electronic office machines and equipment including computers and peripheral equipment such as monitors, printers, file servers, and data storage devices, electronic typewriters and word processors, at least six months of which shall have been on electronic equipment. (Experience in the California state service applied toward this pattern must include one year of experience performing the duties of a class comparable in level of responsibility to an Office Machine Service Technician Trainee.)

Office Machine Service Technician (Electronic)

Either I

 

Six months of experience performing the duties of an Office Machine Service Technician in the California state service. and Successful completion of a recognized course in electronics which includes AC-DC and semiconductor theory.

Or II

 

Experience: Three years of experience in the maintenance and repair of the more complex electro-mechanical and electronic office equipment, at least one year of which must have been in the maintenance and repair of office equipment, which incorporates electronic circuitry, such as computers and peripheral devices including monitors, printers, file servers and data storage devices, photocopying equipment, electronic typewriters, word processing equipment, electronic calculators, and dictation equipment requiring the use of testing devices such as oscilloscope, multimeter, and diagnostic test equipment for calibration and the repair of equipment and circuit boards at the component level. (Experience in the California state service applied toward the pattern must include six months of experience performing duties of a class comparable in level of responsibility to an Office Machine Service Technician.) and Successful completion of a recognized course in electronics which includes AC-DC and semiconductor theory.

Knowledge and Abilities

All Levels:

Ability to: Promote and be accountable for customer satisfaction and quality service. Initiate or recommend changes that promote innovative solutions to meet customer needs.

Office Machine Service Technician Trainee

Knowledge of: Mechanical, electro-mechanical, and electronic functions; and basic tools and equipment used in maintaining and repairing office machines and equipment.

 

Ability to: Read and write English at a level required for successful job performance, do basic arithmetic, follow directions, and learn and progress in the knowledge required for Office Machine Service Technician classes.

Office Machine Service Technician

Knowledge of: Methods, materials, and equipment used in the maintenance, repair, construction, and operation of mechanical, electronic and electrical office machines and equipment.

 

Ability to: Read and write English at a level required for successful job performance, determine and make needed repairs and�adjustment to various mechanical, electronic and electrical office machines and equipment including electronic typewriters, word processors and computers, and peripheral equipment such as monitors, printers, file servers, and data storage devices; read, interpret, and work from plans, drawings, and specifications; keep records; and make reports of work done.

Office Machine Service Technician (Electronic)

Knowledge of: All of the above, and electronics, including AC-DC and semiconductor theory.

 

Ability to: All of the above, and use test equipment to calibrate and repair complex electronic office equipment including the repair of equipment and circuit boards at the component level; and accept increasing responsibility.

Special Requirement

All Levels:

All levels require a high degree of mechanical ability.

Desirable Qualifications

All Levels:

Education equivalent to graduation from high school, a good driving record, and the willingness to drive a State car to State facilities.

Class History

Office Machine Service Technician Series History - Dates Established, Revised, and Title Changed
ClassDate EstablishedDate RevisedTitle Changed
Office Machine Service Technician Trainee04/26/196211/18/200802/21/1984
Office Machine Service Technician02/21/198411/18/2008--
Office Machine Service Technician (Electronic)02/21/198411/18/2008--
  Updated: 10/12/2017
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