This presentation provides a “big picture” look at the State’s grievance/arbitration process and the role of the supervisor or manager in effective labor relations.
This hands-on, interactive “nuts & bolts” presentation, with a special leadership focus for supervisors and managers, emphasizes what needs to be done before, during, and after arbitration to achieve your labor relations objectives. Participants will learn about:
New supervisors and managers (5 years of experience or less in handling labor relations matters)
$80 per participant