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Grievance and Arbitration 101 for Supervisors and Managers


This presentation provides a “big picture” look at the State’s grievance/arbitration process and the role of the supervisor or manager in effective labor relations.


This hands-on, interactive “nuts & bolts” presentation, with a special leadership focus for supervisors and managers, emphasizes what needs to be done before, during, and after arbitration to achieve your labor relations objectives. Participants will learn about:

  • The role of labor contracts in the workplace
  • The grievance and arbitration process
  • Grievance response and dispute resolution
  • Preparing your case for arbitration
  • Working with legal counsel

Intended Audience

New supervisors and managers (5 years of experience or less in handling labor relations matters)


$80 per participant

Updated 6/25/2018
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