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Grievance and Arbitration 101 for Supervisors and Managers


This presentation provides a “big picture” look at the State’s grievance/arbitration process and the role of the supervisor or manager in effective labor relations.


This “nuts & bolts” presentation emphasizes what needs to be done before, during, and after arbitration to achieve your labor relations objectives.  Participants will learn about:
  • The role of labor contracts in the workplace
  • The grievance and arbitration process
  • Grievance response and dispute resolution
  • Preparing your case for arbitration
  • Working with legal counsel

Intended Audience

New supervisors and managers (5 years of experience or less in handling labor relations matters)


$70 per participant


Updated 12/26/2012
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