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Frequently Asked Questions

 

 

Forgot my user ID and/or password.Forgot my user ID and/or password.<p>​Contact CalHR Service Center at 1-866-844-8761.</p>
When will testing be available/scheduled for the Southern California area?When will testing be available/scheduled for the Southern California area?<p>​Please check the bulletin periodically for updates. A 10-day notice is required, therefore we recommend you check the examination bulletin once every 2 weeks.</p>
How do I apply for veterans preference?How do I apply for veterans preference?<p>​Visit <a href="https://jobs.ca.gov/">jobs.ca.gov</a> for an application and instructions on how to apply.</p>
Was my veterans preference granted for the examination I passed?Was my veterans preference granted for the examination I passed?<p>​If your notice of results from an examination do not indicate if veterans preference was added, contact the testing department for confirmation.</p>
Have you received my LEAP certificate and was it processed?Have you received my LEAP certificate and was it processed?<p>​Allow 5 working days for the application process.</p><p>Thereafter contact 1-866-844-8761.</p>
How do I apply for a LEAP examination?How do I apply for a LEAP examination?<p>​Go to <a href="https://jobs.ca.gov/">jobs.ca.gov</a>, Search for LEAP and select the specific examination bulletin.</p>
Do I meet the minimum qualifications?Do I meet the minimum qualifications?<p>​For guidance, please review the examination bulletin and classification specification which can be obtained from our website at<a href="https://jobs.ca.gov/"> jobs.ca.gov</a>.</p>

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