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Course Information

Some course presentations are now available! View in PDF or RTF formats under the course descriptions below.

​Your State

Understanding the Roles and Responsibilities of Labor Relations Professionals

This course is designed to familiarize human resources professionals with the various stakeholders ranging from state management, labor unions, and the Public Employment Relations Board, and beyond  in the labor relations community and their roles as established by either legislation or function of their position.  This course will also provide an overview of how those roles are typically displayed in the increasingly growing area of joint labor management committees (JLMCs).

We’re All in This Together — Navigating Workplace Complaints and Grievances

This presentation discusses the interaction frequently required between various department experts and divisions to identify and address the variety of problem areas that may be presented in a workplace complaint or grievance.

The Ralph C. Dills Act — Managing the Employer-Employee Relationship

This course is designed to introduce the human resources practitioners to the state’s labor relations field.  Specifically, attendees will learn about the scope, obligations, and intent of State Employer-Employees Relation Act, otherwise known as the Ralph C. Dills Act.  This course will discuss the design of the Ralph C. Dills Act that lays the foundation and governs the employer-employee relationship, and provides the authority to establish the various memoranda of understanding and ultimately assist in the maintenance of labor peace.

What’s New in Policy and Compliance Review

The State Personnel Board (SPB) and the California Department of Human Resources (CalHR) recently partnered to expand the scope of compliance reviews to include more operational personnel practices both merit and non-merit related.  During this one hour workshop, you will learn about the compliance review process and the new personnel operations under review in 2017.  As state HR professionals, the information provided in this workshop will enable you to be more prepared to respond to future compliance reviews and to potentially improve upon, or address, departmental policies and/or processes before compliance reviews are conducted.


Understanding the Lifecycle of Merit Appeals

What are Merit Appeals?  What information does my Department need to provide when an appeal is filed?  How can these appeals impact my Department?  These questions and many more will be answered in this overview of Merit Appeals, which will include everything from how Appellants file appeals, the types of appeals covered under Merit Appeals, and the SPB’s process in adjudicating these types of appeals.  If you are involved in any part of the selection process, from constructing examinations to hiring, you will benefit from this presentation.

Equality and Action — Hiring People with Disabilities and the Limited Examination and Appointment Program

This session will provide information to assist departments in hiring people with disabilities including updates and changes related to the Limited Examination and Appointment Program.  The State Personnel Board (SPB) will discuss recent regulation changes and information will be provided about the new state internship program for people with developmental disabilities.


Workers’ Compensation — Strategies and Tips for Effective Workers’ Compensation Management for Employers

Interested in what your department can do to effectively manage your workers’ compensation liabilities?  This session will explore the steps that the employer can take to reduce the impact of workers’ compensation claims on your department.

Your Government

Ditching Generational Bias

More than any other generation, the 80 million millennials in America have become the focus of countless books, blogs, and speaking engagements tackling how to manage, recruit, and connect with this latest group of people joining the workforce. Most of this information is not only incorrect and misguided but can also cost you talented employees. In this eye-opening examination of managing four generations of employees, Jessica Kriegel and Amanda Blackwood will illustrate how unconscious bias can affect interpersonal dynamics as it pertains to an intergenerational workforce.


CalHR Selections — Who are We and What’s New?

Lean Six Sigma was implemented to serve as the vehicle for streamlining our processes and procedures. This class will provide an overview of the Selections Division as well as give information on future changes. Selections is thinking outside of the box in an effort to come up with innovative ways to streamline our processes, improve customer service and promote stronger partnerships with Departments for their examination needs. Join us to learn more!


The Power of Diversity and Inclusion

The structure, people, and programs of our shared work spaces change and evolve along with the social, political, and cultural landscape of the region. Learning how to incorporate inclusive and equitable language and practices within the work environment helps to strengthen teams, relationships, and overall morale.


View the presentation on our YouTube channel.

Workforce Planning — A New Statewide Strategy

Now more than ever state organizations realize they need to be strategic in their approach to build and sustain a talented and diverse workforce.  In March of this year, CalHR issued a new policy requiring state organizations to have strategic workforce plans.  At this session, you will learn how CalHR partners with state organizations to help them create workforce plans in compliance with the new policy.  More importantly, this new innovative process helps organizations proactively identify and address workforce issues impacting current and future business operations.  If your organization seeks to develop a workforce plan, you won’t want to miss this informative session.

Maximizing Your Upward Mobility Program

The Civil Service Improvement (CSI) Project identified the Upward Mobility Program as an important initiative. Each department is mandated by the Government Code to have an effective Upward Mobility Program.  CalHR recently published new Guidelines for Administering Departmental Upward Mobility Programs and an HR Policy Statement that provides policy guidance to ensure departments meet the program mandate.  This session will explain the requirements for administering an effective program and the link between Equal Employment Opportunity and Upward Mobility.


A Succession Planning  Program for Any Size Organization — Start Building Your Program Today

A succession plan is a critical  and necessary component of a workforce plan.  The succession plan ensures you have a deep bench of well-qualified candidates to fill critical leadership positions within your organization.  The succession plan itself, however, is only as good as the strategy you use to implement the plan.  At this session we will guide you through a process to create your own internal succession planning program so that your efforts result in a more capable workforce.  You will also hear how others are preparing employees to successfully serve in senior leadership positions within the organization.


Developing Leaders to Deliver Results

CalHR’s new leadership training policy, and the new leadership training requirements prescribed by changes to Government Code section 19995.4, have put renewed focus on leadership development.  As your organization considers how to comply with these new requirements, you won’t want to miss out on hearing about the latest statewide leadership development strategy.  At this session you will learn about the innovative approach CalHR is using to design new statewide leadership training programs that will enable your leaders to be more successful at delivering results for your organizations and all Californians.  Let’s do more than meet the new training requirements, let’s create great leaders in state service!


Redesigning New Employee Orientation (NEO) with NxtGov

NxtGov will facilitate an interactive workshop that will apply user centered design to reimagine the way we onboard new employees. NxtGov is a professional organization of future and current CA Public Servants looking to connect with peers, grow professionally, and partner with other sectors to improve how we serve our state and how we can best support one another. Welcoming New Employees through Orientation and Onboarding.


Improve Performance by Increasing Engagement

Organizations with high engagement out-perform those with low engagement, and engagement continues to be of interest to leaders and HR professionals.  Unfortunately, much of the time and energy spent on engagement is often focused on developing surveys for employees.  A new statewide effort will help you simplify engagement surveys so you can focus more time and attention on addressing survey results.  Join us in this session to learn how CalHR is working to make it easier for you to administer an engagement survey and, more importantly, connect your survey results to actionable steps to improve your organization’s performance.


Healthier U — Making Workplace Wellness Work

With state employees spending most of their waking hours at work, workplace wellness has become increasingly critical to the State of California. Workforce health not only impacts health care costs, but also organizational effectiveness and operational costs. Employers that implement the Healthier U approach will be investing in and engaging with their employees to create and sustain a culture of worksite health in their organization. Healthier U engages all levels of the organization through a collaborative Labor-Management partnership and creates leadership development opportunities for department employees.


Keys to a Successful Recognition Program

The course will discuss successes and obstacles to creating successful employee recognition programs.  Existing programs will gain potential additions to their programs, and departments without programs will gain building blocks to develop employee recognition programs.


Get Financially Fit — Comprehensive Planning for Life in Retirement

Discover what CalPERS, Savings Plus, and ScholarShare can do to help your department’s employees prepare for their financial future. CalPERS retirement and health benefits are offered to nearly every state employee, but is that enough? It is important that both you and your employees understand pension benefits, how they are calculated, and how to determine if that will be enough. Savings Plus offers a way for state employees to supplement their income in retirement and help them to be financially fit. This presentation will illustrate how important it is for both you and your employees to be aware of the impact Savings Plus can have on your retirement future. Savings Plus can assist HR personnel by making the process easier to get employees off to a great start. Additionally, ScholarShare, the state’s 529 college savings plan can serve as an important tool for your employees as they plan and save for their loved one’s future higher education costs. ScholarShare can also assist HR personnel by providing their employees with resources to educate them about saving for college.


​Your Future

Increasing Employment of Persons with Disabilities in State Government — Joint Project

California Department of Human Resources in collaboration with the State Personnel Board, and the Department of Rehabilitation, sponsored the Joint Project to Increase the Employment of Persons with Disabilities in State Government. The project  explored three main areas: Hiring, Promotion and Retention, Re-engineering the statewide Disability Survey, and Reasonable Accommodation. An overview of the recommendations and updates on implementation will be discussed.


ECOS - Transforming Your HR Experience

A presentation of ECOS and how it has changed HR, and will continue to transform HR teams throughout the State of California.  Learn how your HR shop can embrace and capitalize on these changes to transform into an HR Super Team, being equipped to provide the best HR services California has to offer!


Coaching for Excellence 

Learn tips from an interactive panel on how to maximize your performance, and a team’s performance, by adopting a coaching mindset. We will identify skills needed to establish and maintain a coaching environment that is  sustainable within your daily routine, understand how coaching complements supervision, and how to avoid common coaching mistakes. You will leave this session with an enhanced understanding on how to coach across the organizational structure, the power of competency-based coaching and future trends in performance evaluation. 


View the presentation on our YouTube channel.

Modernizing Civil Service — The Impact and Outcomes of Class Consolidation

Overview of the scope of class consolidation, the benefits of consolidation and how its pivotal to true civil service improvement , and what it means for applicants, employees and departments in the coming months  ahead.


Focused  Recruitment Strategies — Innovative Civil Service Options

Does your organization struggle to attract job candidates from specific occupations, demographics and/or with certain skill sets and competencies?  Do you want to try new creative focused recruitment strategies but aren’t sure what you can or can’t do?  If you answered yes to these questions, you are not alone.  Join us at this session to learn about the innovative focused recruitment strategies some state organizations are using to achieve their recruitment goals.  This interactive panel discussion will teach you how to tailor your marketing approach and leverage your internal resources to attract the talented and diverse workforce you seek to hire.  Make your organization, and the state, the “Employer of Choice” in California for all occupations and demographics.


Work Smarter, Not Harder — Maximize the Analyst Role in Your Organization

When leaders and analysts work together it is a very powerful workforce combination. State leaders are accountable to deliver results and they know they need strong analysts to help  produce those results.  In this session, you will learn how to build partnerships between your leaders and your analysts that result in improved individual and organizational performance.  If you are a leader or HR professional that seeks to improve performance in your organization, you won’t be disappointed with what you will take away from this session.


Leading Teams Through Lean — Lean Six Sigma

During this one hour workshop you will experience how to engage teams by empowering them in the development of value processes that drive out waste while creating a more engaging work environment.  As HR professionals, you play an integral role in helping organizations to deliver customer value and Lean is a powerful tool to support your efforts.  Join us at this session and get educated by the top “Leaniacs” in state service and leave with:

  • Job/process map templates

  • Working definitions of Value, Business Necessary, and Non Value Add

  • Techniques to bring people, processes and technology together

  • Metrics for building an engaged and results oriented team


View the presentation on our YouTube channel.

The Agile Organization

In recent years, we’ve seen a new type of organization flourishing in spite of massive technological and societal changes.  The Agile Organization.  An agile organization creates value by engaging its workforce to be highly productive (stable) yet reconfigurable (dynamic) in the midst of a complex and unpredictable business and political environments.  Join a discussion by McKinsey & Company to learn about the five trademarks of an agile organization and the required, fundamental mindset to shift organizational behavior.

Gender Pay Gap — Women’s Equality in State Government

Is it possible to have a gender pay gap in state government?  The answer is yes and the reason is largely because there are more males than females working in the state’s higher paying job classifications.  At this informative session you will learn more about the contributing factors to this statewide workforce challenge, and you will leave with strategies to help you identify and address the gender pay gap in your organization.


Enterprise HR — The Future of HR Automation

Come learn about the exciting new statewide Human Resource Information System Enterprise Roadmap for the State of California!  The California Department of Human Resources, California Department of Technology and the State Controller’s Office are partnering to bring to life a strategic Enterprise Human Resource Automation Roadmap that will outline statewide automation initiatives underway and planned to support human resource processes and practices within State Departments, and will delineate short term and long term plans at the Department level and at the statewide level.


Getting to Yes — Solutions Based HR Practice in State Government

Do you find yourself saying “no” to your programs when they ask for HR solutions that are impossible?   Are you frustrated when hiring managers bring solutions to problems that are difficult to effectuate? Please join us in a lively discussion about how to influence your organization’s leadership to bring you – the HR professional to the table to help problem solve and come up with workforce solutions that make sense. HR leaders have much to contribute to their organizations statewide but are frequently involved late in the game when solving workforce problems. By participating in this session, our hope is that you will leave with tools and strategies on how to “get to yes” and be seen as a key leadership partner in your organization.

View the video presentation on our YouTube channel.

  Updated: 3/16/2017
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